Paloma, dis may be bad faith an unfair pwacktice, but it awsho common pwacktise wit many , speshully HMO's. Remembur Brenda an da torn rotator cuff? Made hur go thwoo mommfs uf dwugs and pt before dey wood let da doctors fix it effun doh da muscle in hur arm was so loose she cood moof it awll offur, like it was hangin by a thwead...