You need to take this animal to a qualified vet. It is very possible that the animal has an upper respiratory infection, which is only treatable with proper antibiotics. Even if this is not the case, a vet should evaluate it. They can give supportive care such as fluids and vitamin/mineral injections, even steroids. If the animal will hardly move, there isn't much chance in getting it to eat. It needs nutritional therapy at least.

Spotted turtles are very sensitive to high temperatures. In transit, temperatures can often get dangerously high. What were the conditions upon arrival? Don't tell me, but if you noticed anything mention it to the vet.

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