Do you have a screen lid? Lets try something here. Cover up (seal) the majority of the screen lid with plastic or glass. This is to help elevate the humidity level. Screen lids don't do squat for humidity.

Also, are the male and female in the same cage together? when she soaks what is she exactly doing? As in, is she trying to submerge herself like she is hiding or is she just sitting there? She may feel stressed from the male being in the cage.

Animals that are hydrated and function normally don't get constipated contrary to what many believe. When animals are kept in captivity they are constantly fighting some form of dehydration, because they have to use what we give them. They can't just go and find what they need like they do in nature. A moist burrow for example. A tight rock crevice to hide in.

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