It is always a good idea to move to newspaper when trying to diagnose a problem. Newspaper plus moss will be just fine, either temporarily or permanently. They like to hide in the folds of the newspaper, so add a couple of loose sheets on top.

Also, are you using heat? RBs do like a strip of heat at the far end of the cage, with the majority of the cage cool. They use heat to fight infection, to prepare for shed, and to digest (although RBs can digest meals at lower temps than many other snakes.)
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Mark

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