I can only offer a little advice:

1) Try something like a tall trash can (with a tight fitting lid) with an inch or two of water in the bottom for soaking (if she can't reach the top, she can't get out of the water completely). Even if she insists on holding most of her body out of the water, you can at least get an idea of whether soaking will help.

2) I've had several snakes that occasionally had one shed that wouldn't budge, and it came off fine along with the next shed.

3) I've never tried it myself, but some people swear by putting the snake in a wet pillow case for stuck sheds.
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What goes up must come down...unless it exceeds escape velocity.

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