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Dear Cindy

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Posted by: StuTennyson at Sun Feb 26 11:34:05 2012  [ Report Abuse ] [ Email Message ] [ Show All Posts by StuTennyson ]  
   

Cindy,

Please don’t take offense to this but I feel a need to respond. I feel as though you have falsely assumed some things (you know what happens when you assume something) and unfairly accused me of throwing a “fit”. I think I have shown a considerable amount of restrain on this forum. I would also like to point out that at no time was I ever offered a refund nor did I say I was offered one. The breeder only offered to take the animals back to work with them and said he would return them. This offer was only made after much heated discussion between us and I felt there was a risk of not only getting my money back but maybe not getting my snakes back either. I played this down a bit on the forum because I was not wanting to make this a big personal issue as much as I was trying to get some help dealing with this disease so you may have gotten the wrong idea. You mention that you think this could be stress related. It may be but if it happened within a week of receiving these animals then at what point does responsibility end with the breeder and begin with the customer? Even Petsmart offers at least a 30 day guarantee!

Although we have never met I can tell by what you have written that you are trying to do the right thing here. But when we try to do the right thing we should be correct in what we say and do and be quick to apologize if we are wrong.

Thank you,

Stu Tennyson


   

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