There are a number of quality rack mfgrs out there. Boaphile is one of them, and their products are of high quality.

While I do not have the arboreal rack, I do have one of his other racks. The construction quality for this all-plastic enclosed design rack is excellent. The material thickness is perfect - thick enough to be extremely strong, but not too thick where it is too heavy. The seams are quality. The heating install is quality. You can tell that these products have been engineered over time for their purpose.

I agree with the other poster. You had better use the phone to get in contact with them, or else order online. Don't bother with emails.

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