As I said, it is just two possibilities. Without a picture, a guess is all that can be made unless a nearly exact if not exact event has occurred for which I can compare and give a more precise answer based on experience. A picture though would at least allow a better judgement of what may be going on.

And yes, scale rot does typically, operative word typically, occur on ventral scales, yet I have seen a few cases where it has occurred on dorsal scales as well.

The two Indigos I work with at work have rather large cages to thermoregulate as they see fit. The don't spend a majority of time on the warm end indeed, but it is there should the snake recognize that its body temperature be in need of raising. One is new, at work for 2 years now, but the other has been there for over about 7 years now and has no raw area from rubbing its nose at the cage sides and/or furniture.

Also, through my 15 years of snake keeping (I know it isn't as long as other people but it is long enough for me to learn a few useful things), all answers for why something is wrong should be looked into and held in regard until proven otherwise by a conclusive answer that may consist of 1 or more parts.

Overall you are right though, it is a guess, they are merely possibilities that come to my mind. I can't see the snake first hand, I saw no link for a picture for 2nd hand observation (I may have overlooked it), I just have a worded description of the condition.

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