Hydrate it by allowing it to soak in luke warm (74-84 f) water daily. Diversify its diet, as it could be easily starving even with unlimited lettuce. Romaine is amongst the best of the lettuces, but there are far better things to offer, such as dandelions, chicory, turnip greens, perhaps a small amount of yellow grated squash, various weeds, etc. You should talk your friend out of this animal and get it to someone who is experienced and cares, as it sounds neglected... It may benefit from natural Sunlight if that too has been restricted. Are the artificial lights UVB spectrum? Tortoise are tough and slow to show symptoms, but this sounds like a depressed animal to me. I hope you get it on the right track...

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