NO names are used in this post, just a continuing sour experience that’s giving me more heart ache than ever expected.



Customer Service is a big deal in my book but I continue to have a issue with a breeder who is well known and it seems as if the situation is making no progress.

Situation: Waiting for the weather back east to warm up before the seller can ship to AZ. I have no issues waiting for the temps but my previous suggestions of keeping in touch with the buyer, posting your local temps, and having a customer service rep or someone who’s willing to answer my questions were all ignored.
My new problem is I asked if I can get info on my purchase. I asked if they set aside my order or just waited to select what I bought before shipping. Thank goodness they set my order aside (JAN 1st)! But I asked for pictures, genetic info, and weights to see progress and ensure I get what is "waiting for me". The seller responded that all genetics would be provided once the animal is shipped. Based off their reply they might be confused so I tried to explain the request again to clarify my intentions but never got a response.

What would you do?

Thanks
Nate
-----
1.2 Normal Bps (Ka, Khayli, Monster)
1.1 100% Het Albino (Mr Stash, Bahari)
.1 Lemon Pastel (Penenlope)
.1 Red Blood Python (Qermez)

[ Hide Replies ]

• I hate to bring this up again but........ with no improvements I lack answers? - ncary, Sun Feb 26 14:52:46 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - v2r, Sun Feb 26 15:55:43 2006
• I agree with Vaughn. - wftright, Sun Feb 26 16:04:34 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - 3dmike, Sun Feb 26 20:28:15 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - joshhutto, Mon Feb 27 12:01:00 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - python1942, Sun Feb 26 20:43:22 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - wftright, Sun Feb 26 21:04:38 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - crazydart, Sun Feb 26 23:43:56 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - ncary, Sun Feb 26 21:06:21 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - python1942, Sun Feb 26 21:35:35 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - ncary, Sun Feb 26 21:47:02 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - python1942, Sun Feb 26 21:53:45 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - 3dmike, Mon Feb 27 07:12:20 2006
• ......... - jyohe, Sun Feb 26 16:27:14 2006
• RE: ......... - ncary, Sun Feb 26 18:40:40 2006
• RE: ......... - ginebig, Sun Feb 26 19:06:21 2006
• RE: ......... - ncary, Sun Feb 26 19:59:54 2006
• RE: ......... - jyohe, Sun Feb 26 21:05:23 2006
• RE: ......... - ncary, Sun Feb 26 21:10:25 2006
• RE: ......... - python1942, Sun Feb 26 21:50:23 2006
• Agreed!!! N/P - ncary, Sun Feb 26 21:58:49 2006
• I just have always woundered... - crazydart, Mon Feb 27 00:04:50 2006
• RE: I just have always woundered... - ncary, Mon Feb 27 00:51:30 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - gailt, Mon Feb 27 08:49:36 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - morphed, Mon Feb 27 09:11:31 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - ncary, Mon Feb 27 09:40:00 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - morphed, Mon Feb 27 13:38:48 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - ncary, Mon Feb 27 16:24:08 2006
• RE: I hate to bring this up again but........ with no improvements I lack answers? - python1942, Mon Feb 27 21:20:31 2006
• It's nice to hear good news. - wftright, Mon Feb 27 23:31:35 2006
• RE: It's nice to hear good news. - python1942, Tue Feb 28 08:35:47 2006