Yeah man,



I'm going through the same thing right now. I'm working with a big breeder and the guy who runs the Sales Department is giving me alot of grief. I placed my order in January, and I have to practically wrestle somebody to the ground to get these guys to reply to me. I simply wanted to know two things:



If I could recieve documentation on genetics, and if I could recieve an "estimate or guess" on when I would get my animals (Its been over a month, no updates on weather or anything).



I wrote them an email on 4 FEB 2006 asking that they send me the info I requested. NO REPLY...Today (26 FEB 2006) I sent them an email...and I stated I "expect a reply". THIS IS WHAT THEY SENT ME:



SINCE WE HAVE NOT MASTERED THE ART OF PRERECOGNITION AND WE ARE UNABLE TO PREDICT THE FUTURE WE ARE UNABLE TO OFFER ESTIMATES OR TIME FRAMES...



At the end they also mock me by copying and stating WE "Expect A REPLY THIS TIME"



Sounds like a bunch of nice guys. Maybe we got off on the wrong foot, but I will admit, one time I had a sour note with them. After a problem with not being replied to, I wrote them an email, I was not rude, but I was very blunt. They wrote me back an email telling me to change my attitude. I felt bad, and sent an email back to them apologizing, and that I would not be "rude" again. They didnt reply to my apology.



To tell you the truth, I cant really do anything (Due to terms of sale). What good is it for me to call them and complain when they guy doing it to me is probably a manager/co-owner? My biggest shock is that this is a national reputable breeder, not some 19 year-old punk selling his boa constrictor cause it's "not cool" anymore.

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