I agree, i think you are having a very good attude dispite your situation. It is very hard to just sit back and wait, and i am sorry to hear your going through this. I understand that people think that there should be a no "NO REFUNDS" term, but big breeders do have to cover themselves, b/c there are alot of scamartist buyers out there also. So the terms and conditions do go both ways. I have terms and conditions for every animal i sell both for genetics and health, and i dont beleve in shipping in extremly cold weather. I do not know where your breeder is situated but i live in Northern NE and it had been in singal digits almost all day sometimes a high of 13, any shipping malfunction could and most likely would result in death for your animals and if the breeder has a live arrival guarentee he would be at fault and would loose the money on the animal. But i am NOT saying in any way that this is an exscuse for what is happining, they should be kissing your a$$ (so to speak) b.c they should want you to feel comfortable in this situation and remain happy through the whole ordeal. I trully hope things work out for you, i have had my isses in the past also with big breeders and it can be very frustrating, in time i have worked out our differences and either recieved the animal or paperwork in two for instances, but i will be hesitant to deal with them again. Sorry for such a long post.
Good luck again.
Keep us posted.
Kim
NARC Reptiles

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