A week ago my newest ball came in the mail. he was packeged with mulch, and in the middle of a shed cycle. During transit he must have rubbed his nose pretty raw, and rubbed off more than the top layer of scales. Im not worried about that though, recently his mouth seems swollen and he has yet to take food, should I do anyting (neosporin, vet visit) or should I just wait for it to heal?
There is a yellow discoloration on the underside of his head, this area has not shed yet, is this normal?

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