Yeah, my very first shipped-snake-buying experience was turned sour by DHL - at the time I figured, oh, well, they were merging with Airborne right then (early 2004), so maybe it was just a snafu... I bought a hog island boa from KCRD and they shipped DHL 10:30 next-day - day went by, no boa. Jason at KCRD called them up and they tracked it down - someone at Airborne/DHL had written down the wrong zip code at some point and it went from Kansas to Ohio back down to Arkansas or something... finally got sent back up to Buffalo a day late and VERY cold (it was March), but fortunately the snake was ok. I've seen lots of other horror stories from DHL...

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