At a few shows were there are lots of people and depending on the animal if someone asks to hold the animal in question with a deposit, i let them know that it is non-refundable, and i have had people not come back or come back and say they found another animal eslewhere and they want there money back. If i told them no -refund i stick by it but tell them it is transferable, i have had a few pissed off people but you also need to watch your end at shows. I wouldnt however tell someone i am not refunding their money if i didnt make it aware before the transaction, if you never told him that the deposit would be non-refundable i wouldnt do it. In the past though i have had people back out of a deal b.c they couldnt afford the snake but asked us to keep the deposit for a later time and a different animal in the future which i have had no problems doing, but i think that may be a different situation I would email him and say hey look i have other people interested and i never recieved the rest of the money, i will hold him or her for one more week, if the rest of the due balance is not recieved then i will send your deposit back to you on (insert date here) See what type of response it gets you, maybe then he will give you an exscuse or agree,...
Good luck

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