I put the heat pack on a side panel and crumple newspaper to put between it and the snake. I don't want to take a chance on the heat pack falling and coming in direct contact with the snake during shipping. Of course none of what we do for placement may matter since many of the package carriers are fatheads that treat them like they were full of rocks and pay absolutely no attention to the writing on the box stating which way is up or that it contains a live animal.

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