Sounds like you may have a very, very stressed ball python.



Did you actually see the pet shop owner feed your snake or any of the other ones?

Is it a really tiny animal at this point? It's possible that it is the offspring of a wild ball python, which may make it harder to feed. But, more than likely it's just a really nervous snake right now. Partially from being in a new place and partially from that giant tank you have.



As hard as it is, you've got to relax about the feeding situation as much as possible.



You should also really switch to a smaller tank. Find something plastic and inexpensive, about the size of a large shoebox with a securely attachable lid. Set your snake up in it, just as you have with the big tank: provide a source of heating underneath such as an electric heating pad, put a hide box inside and some substrate on the bottom. Don't use the spotlight, to prevent the chance of burns or overheating.



Then, and here's the hard part: leave your snake alone for a week or so. No feeding or handling. Just lots of quiet time for the snake to get his/her comfort level back. Keep it warm and dark and secure. I bet you'll see a change in the feeding situation after just a week or so of complete rest and security.



The more you fuss with it in this huge tank, the more stressed it will get. Honestly! You're trying to do your best, but the snake doesn't know that. It needs a break and a cozy place to be for awhile.

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