OK so here is the deal. I bought a rack from company 3-4 months ago. I Had it plugged into a thermostat and it was working fine for 3-4 months. I have bought others from the same company. I came home today and smelled something burning. I looked at all my racks and noticed one was all smoked up. I pulled it out and low and behold it was burning up and my 100% het. Albino was dead. Here is the deal. I had the probe of the thermostat in the bottom tub (which burned up) in the back. This rach has two belly strips of tape in it which were both plugged into the thermostat. Only one strip was burned up and it was on the bottom in the middle of my rack. I called the company and they told me that I should have had the probe on the tape itself and that was one of the problems I had. Now the snake was not mine. It was part of a breeding loan. The guy who loaned it to me was a firefighter... go figure. He told me that it was not the thermastat that went wrong it was a short in the heat tape. The thermestat was set so that the back of the box was around 90 degrees. The Company told me that sometimes sh!t happens and that I should have had the probe on the tape itself. I have made racks and bought many and I have never had the probe on the tape. Somehow because of the fact that the probe was not on the tape the tape itself tried to overheat to make up for it. Why woould this take 3 months and why have I never had this problem before. As of now the only think they are doing is sending me a free tub to replace the one with the burned hole in it. I had to offer to pay first before they said... don't worry about it. I am not posting this to give someone a bad rep... but i would like opinions to who's fault it was. I am feeling that it was more the tape in the rack which was previously installed rather that a fault of myown. Any opinions? As of now I am not using the rack and out of a $1000 snake.

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