It sounds like to me that the animal was on it's last leg when it arrived at your customers home. If you want to do the right thing (which you should not only for your business integrity but for the ball biz in general) you need to take what EmberBall said and act upon it. Give him a new snake, refund, or credit him for a future purchase.



The ball is in your court.....don't miss a lay-up
-----
Nick

[ Hide Replies ]

• PLEASE HELP!!!!! - evercraig190, Tue Feb 20 13:12:06 2007
• RE: PLEASE HELP!!!!! - EmberBall, Tue Feb 20 14:07:14 2007
• RE: PLEASE HELP!!!!! - jfrreptile, Tue Feb 20 14:22:05 2007
• RE: PLEASE HELP!!!!! - EmberBall, Tue Feb 20 14:33:21 2007
• RE: PLEASE HELP!!!!! - evercraig190, Tue Feb 20 16:14:17 2007
• RE: PLEASE HELP!!!!! - rwoodyer, Tue Feb 20 16:16:49 2007
• Well there goes your career as the - XtremeXteriors, Tue Feb 20 18:00:23 2007
• RE: PLEASE HELP!!!!! - jdillow, Tue Feb 20 20:43:16 2007
• RE: HE DIED - evercraig190, Wed Feb 21 08:46:21 2007
• RE: HE DIED - nboles1215, Wed Feb 21 08:56:56 2007
• RE: HE DIED - jdillow, Wed Feb 21 09:33:16 2007
• HERE IS MY OPINION - evercraig190, Wed Feb 21 12:44:40 2007
• And my opinion as to what might have... - JP, Wed Feb 21 13:48:24 2007
• RE: HERE IS MY OPINION - EmberBall, Wed Feb 21 18:10:19 2007
• This almost happened to me as a buyer - bruce_y, Thu Feb 22 02:02:32 2007