return to main index
  mobile - desktop
follow us on facebook follow us on twitter follow us on YouTube link to us on LinkedIn
click here for Rodent Pro  
click here for Rodent Pro
Mice, Rats, Rabbits, Chicks, Quail
Available Now at RodentPro.com!
Locate a business by name: click to list your business
search the classifieds. buy an account
events by zip code list an event
Search the forums             Search in:
News & Events: Herp Photo of the Day: Burmese Python . . . . . . . . . .  Robot Rabbits used to track Burmese Pythons . . . . . . . . . .  Herp Photo of the Day: Kingsnake . . . . . . . . . .  Bay Area Herpetological Society Meeting - July 25, 2025 . . . . . . . . . .  Suncoast Herp Society Meeting - July 26, 2025 . . . . . . . . . .  DFW Herp Society Meeting - July 26, 2025 . . . . . . . . . .  Tucson Herpetological Society Meeting - July 28, 2025 . . . . . . . . . .  Southwestern Herp Society Meeting - Aug 02, 2025 . . . . . . . . . .  Greater Cincinnati Herp Society Meeting - Aug 06, 2025 . . . . . . . . . .  St. Louis Herpetological Society - Aug 10, 2025 . . . . . . . . . .  Kentucky Reptile Expo - Aug. 16, 2025 . . . . . . . . . .  Colorado Herp Society Meeting - Aug 16, 2025 . . . . . . . . . .  Chicago Herpetological Society Meeting - Aug 17, 2025 . . . . . . . . . . 
Free Nationwide Ground Shipping on All Frozen Food Orders Totaling $99 Or More at RodentPro.com!

This almost happened to me as a buyer

[ Login ] [ User Prefs ] [ Search Forums ] [ Back to Main Page ] [ Back to Ball Pythons ]

Posted by: bruce_y at Thu Feb 22 02:02:32 2007   [ Email Message ] [ Show All Posts by bruce_y ]  
   

I purchased a ball once and the shipping company threw it over my neighbor's fence during the middle of winter. Luckily I live in California, but still, the temps probably dropped in the low 50s at night. Tracking indicated that the package had been delivered and with a signature, and the shipping company said that they wouldn't do anything for either me or the seller. My neighbor found the package two days later and dropped it on my doorstep. The snake was alive but moving very sluggishly (as you could imagine). The seller (Ben Siegel Reptiles) told me to monitor the snake's progress over the next few weeks and offered a full refund if it died.

This was superb customer service and compels me to pay a premium for snakes purchased from Ben. I'm sure stories like these get around, so I'm sure Ben benefits from this approach in the long run.

Just my two cents. Good luck to you.

   

[ Hide Replies ]


>> Next topic:  sperm plugs - kennny, Tue Feb 20 14:26:04 2007
<< Previous topic:  Just because we love the media so - amarilrose, Tue Feb 20 11:33:42 2007