If the edges of the plastic hide might be rough or sharp at all, that might do what you are seeing. I wouldn't think that aspen shavings would do anything like that at all. Would the "exo terra rock lookin water bowl" have really rough edges she could have scraped her head on?

Other than that, it concerns me that you say you could have made those marks trying to help her shed.

All you really need to do to help a snake remove a stuck shed is to soak the animal for around 20 minutes in mildly warm water (just barely warm enough to call it "warm" ). After that, use your own wet fingers to gently rub the edges of stuck shed in a general nose-to-tail direction. It may take a little bit of time, but it is FAR better than using any other instruments which might harm the healthy skin underneath the stuck shed. The same goes if you ever encounter a stuck eye cap, with no other stuck shed surrounding it; soak for 20, then gently rub... in the case of just an eye cap, it may be easier to rub with a wet Q-tip than your finger, depending on how head-shy the snake may be.

Hopefully, all will pan out well with the next shed cycle.

Good luck!

~Rebecca
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0.1 Dumeril's Boa '04 (Courtney)
1.2 Ball Pythons



0.2 American Pit Bull Terriers (40lb darling lap dogs:Brandy&Mara)

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