Posted by:
Bighurt
at Mon Oct 29 21:03:16 2007 [ Email Message ] [ Show All Posts by Bighurt ]
Yeah there are two places local that have had the stuff the one guy ordered a bunch and finally sold out months before I got there, said he wasn't planning to stock it but would do a special order (not a big demand). Anyways he was kinda rude didn't show me anything, in fact I had to come back like three times just to talk to the only guy who knew anything. Regardless when I finally talked to him first words out of his mouth were
"ya I can get that kinda expensive about a $100 order"
Keep in mind at the time I only needed a few feet, I responded with "Ok thanks" and left. Never came back, went to the other place in town an Auto glass place doesn't stock anything but windsheilds. Asked the question, he actually got out the book we looked at somethings, really took the time to understand my needs and what I was looking for. Than when he got on the phone asked the supplier a few questions than asked me what I wanted to do.
In the end I decided to just order everything I would need for the cages I wanted to build that first year. Which wasn't much, however the shipping was cheaper the more I bought. Not in cost but per linear foot, it costs the same to ship 20 12' pieces as it does 1. So I bought everything the warehouse had on hand, and I'll never need to go back. The total order was about 16 pieces in black and was around the $100 mark.
Regardless of cost it was the customer service that made the sale, I have been there many times over the years and I always deal with the same salesman (although I havn't run out of track yet). Thats why I always say check a local source, you have to pay tax, but had I not liked the product when it arrived, I wouldn't have had to pay. Also shipping to a residence is a lot higher.
They earned me as a life customer that day, I won't even talk to the other shop for anything. You never know who you'll find till you look.
Cheers ----- Jeremy
"I am become death, the destroyer of worlds" July 16, 1945 Robert Oppenheimer
0.1 Sunglow "Khal" RTB
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1.0 Double Het Stripe Albino RTB's
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3.6.14 Red Bearded Dragons
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