I would like to open a discussion on what is expected from breeders as a potentiel buyer as far as customer service before, during and after sales.



It just burns my arse when I send an e-mail and do not get a reply within a reasonnable time frame! What do you guys think is reasonnable? I'd say 2 to 3 days!



If I am going to spend my hard earned money, I expect ALL my questions/inquiries answered, not picking and choosing which questions should be answered.



If I choose to be served via e-mail, do not tell me to call as you don't have time to answer e-mail questions/inquiries, do not give me the lame excuse that you are very busy, we are all very busy.



To the BIG breeders, do not ask me how much I am looking to spend before giving me quality A + service, I will then decide how much I want to spend with you based on how you treat me!



Am I over reacting, I've communicated with several of the supposedly Top Notch breeders and very few passed the mark. Is customer service not important anymore, I spent $12K in 2007 with the only breeder that met my criterias. To all the others that could not bother, I will never purchase with you



Customer service goes a long way in my book, how does everyone feel about this and what do you guys expect from breeders?

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