In my view the shipper has the responsibility to deliver the animal(s) alive. If this does not happen, then the customer should get a full refund. It doesn't matter if it's the carrier's fault. When a customer buys from you they are expecting their animal(s) to be delivered alive and if they don't get that, they should get their money back (including shipping costs).

I think that when a customer buys from a breeder they are looking for that breeder to not only provide a quality animal, but to also provide quality shipping. I realize that this is out of the realm of what the breeder can control (I've heard many, many tales of shipping mishaps), but that's what the customer is paying for - an animal and proper transportation of that animal from a carrier. The customer is trusting the breeder to make the right choice in selecting a carrier.

Tim

Third Eye

[ Hide Replies ]

• For those that ship..... - xblackheart, Thu Sep 4 22:45:19 2008
• RE: For those that ship..... - FunkyRes, Thu Sep 4 23:50:01 2008
• RE: For those that ship..... - tspuckler, Fri Sep 5 07:21:23 2008
• RE: For those that ship..... - RandyWhittington, Fri Sep 5 08:29:35 2008
• RE: For those that ship..... - cochran, Fri Sep 5 11:37:05 2008
• Sweet Okeetee Jeff..........n/p - APLAXAR, Fri Sep 5 11:52:03 2008
• 1 more - HerpZillA, Fri Sep 5 12:11:08 2008
• hey tom - adamjeffery, Fri Sep 5 14:59:38 2008
• RE: hey tom - kingsnake1, Fri Sep 5 16:08:28 2008
• Fully agreed! - DMong, Fri Sep 5 16:42:25 2008
• RE: Fully agreed! - Godfrey, Fri Sep 5 16:57:48 2008
• My opinon - HerpZillA, Fri Sep 5 17:09:13 2008
• RE: hey tom - HerpZillA, Fri Sep 5 16:47:02 2008
• It is up to the shipper to... - kathylove, Fri Sep 5 17:27:15 2008
• I knew - HerpZillA, Fri Sep 5 18:30:49 2008
• If people value their reputation... - kathylove, Fri Sep 5 21:11:11 2008
• RE: If people value their reputation... - HerpZillA, Fri Sep 5 21:32:50 2008
• RE: For those that ship..... - jyohe, Fri Sep 5 18:29:08 2008
• RE: For those that ship..... - draybar, Fri Sep 5 19:07:12 2008
• RE: For those that ship..... - STEVES_KIKI, Fri Sep 5 20:19:33 2008
• RE: For those that ship..... - HerpZillA, Fri Sep 5 20:45:19 2008
• The lesser of two evils..... - Guttersnacks, Mon Sep 8 08:29:29 2008
• FedEx specifically states... - kathylove, Mon Sep 8 18:32:32 2008
• right right - guttersnacks, Tue Sep 9 08:09:13 2008
• RE: For those that ship..... - guyergenetics, Thu Sep 11 00:43:18 2008
• thanks....... - xblackheart, Fri Sep 12 00:18:23 2008