I liked you. So many people or businesses don't care of the things you spoke of, just the sale. They forget the sale is not complete util the customer gets his purchase and is satisfied.

I'm not just speaking of herps, but just in life. I make the biggest mental notes I can when I run into a business that actually does customer service like You were speaking of Kathy.

Resently I bought a carborator rebuilding kit. 1 key part was wrong. They spent hours with me, and for a $9 kit? I was impressed.

Rarely will you see a business last without it.


COOL spider link

http://www.onemotion.com/flash/spider/
-----
Thanks for reading.
Big Tom

www.HerpZillA.com

[ Hide Replies ]

• For those that ship..... - xblackheart, Thu Sep 4 22:45:19 2008
• RE: For those that ship..... - FunkyRes, Thu Sep 4 23:50:01 2008
• RE: For those that ship..... - tspuckler, Fri Sep 5 07:21:23 2008
• RE: For those that ship..... - RandyWhittington, Fri Sep 5 08:29:35 2008
• RE: For those that ship..... - cochran, Fri Sep 5 11:37:05 2008
• Sweet Okeetee Jeff..........n/p - APLAXAR, Fri Sep 5 11:52:03 2008
• 1 more - HerpZillA, Fri Sep 5 12:11:08 2008
• hey tom - adamjeffery, Fri Sep 5 14:59:38 2008
• RE: hey tom - kingsnake1, Fri Sep 5 16:08:28 2008
• Fully agreed! - DMong, Fri Sep 5 16:42:25 2008
• RE: Fully agreed! - Godfrey, Fri Sep 5 16:57:48 2008
• My opinon - HerpZillA, Fri Sep 5 17:09:13 2008
• RE: hey tom - HerpZillA, Fri Sep 5 16:47:02 2008
• It is up to the shipper to... - kathylove, Fri Sep 5 17:27:15 2008
• I knew - HerpZillA, Fri Sep 5 18:30:49 2008
• If people value their reputation... - kathylove, Fri Sep 5 21:11:11 2008
• RE: If people value their reputation... - HerpZillA, Fri Sep 5 21:32:50 2008
• RE: For those that ship..... - jyohe, Fri Sep 5 18:29:08 2008
• RE: For those that ship..... - draybar, Fri Sep 5 19:07:12 2008
• RE: For those that ship..... - STEVES_KIKI, Fri Sep 5 20:19:33 2008
• RE: For those that ship..... - HerpZillA, Fri Sep 5 20:45:19 2008
• The lesser of two evils..... - Guttersnacks, Mon Sep 8 08:29:29 2008
• FedEx specifically states... - kathylove, Mon Sep 8 18:32:32 2008
• right right - guttersnacks, Tue Sep 9 08:09:13 2008
• RE: For those that ship..... - guyergenetics, Thu Sep 11 00:43:18 2008
• thanks....... - xblackheart, Fri Sep 12 00:18:23 2008