JF is correct. Plus, baby rhino's are some of the most scared and skittish cycluras as babies. The cold shouldn't affect them. I have found my cycluras on numerous occasions (especially when new to the outdoors)outside of thier hide boxes on winter mornings in coastal central california. They were unable to move but still fight so I had to physically put them back in thier hide boxes. Later that day the were fine and eating. That said, the shipper should have still used heat pads.

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