Posted by:
maizeysdad
at Fri Feb 20 17:50:01 2009 [ Email Message ] [ Show All Posts by maizeysdad ]
So, I have several of the Boaphile's double Ranco thermostats, and one of them suffered failure at the hand of a power surge. It was showing an error code on one of the two t-stats.
I called Jeff to ask about the code, and instead of telling me that I needed to buy another unit, he explained how I could convert my double into a single. Then, when I said I would replace the double when I could afford it, Jeff reminded me that I could simply buy a single and pair it up with the functional single I had left over.
That's twice in a single phone call that Jeff could have sold me something, but instead, he served a customer long after the initial sale. That's one of the reasons I love dealing with Jeff Ronne.
Not only that, but he is ALWAYS a fun guy to talk with.
Thanks Jeff, and if anyone is in the market for caging, heating, thermostats, etc., and of course Baos, you cannot go wrong with the Boaphile!
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That Boaphile is a great guy - maizeysdad, Fri Feb 20 17:50:01 2009
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