I think the problem is if you go to your website you really push the black eyes on the hypo translucent beardies. You even say, "Hypo Translucent dragons have clear scales and nails with solid black eyes. Giving them the apparence of an alien like dragon. I fell in love with this morph instantly. They are simply amazing and highly desirable." Now looking he bought hypo het trans beardies which i guess he didn't get the understanding of what that means but then on your pictures you say, "trans usally get solid black eyes and you show a normal beardie eye and then say trans eye which is solid black. On top of that normal eye you only show one beardie on your whole web page having normal eyes. I would say it would be easy to feel like every dragon you sell would have solid black eyes due to the way you have your website set up. Of course I have no idea how you conversations went and it sounds like you are eager to please and fix any problems someone has even on your website you seem to have that feel.
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Do not attribute any action to malice that can be explained by stupidity.

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