Hi,

So I need advice from some of you veteran snake sellers!

I made arrangements with a buyer to sell 7 ball pythons and 4 boas back in mid April. I sold to this person in the past, and had no issues, and he has a good track record on the BOI. The buyer quickly put down a deposit (per my terms), and said that since he was quite a distance away, wouldn't be able to pick up the snakes for two weeks (I don't ship). Anyways two weeks comes, and he says he can't make it, but he can definitely make it in another two weeks. We make arrangements with a date and time, but the night before he calls to cancel due to a major problem at home. I reminded him of the terms we discussed previously, and that my hold is for one month, and the deposit is non-refundable. I told him that I would be willing to keep the snakes on hold with another 20% deposit, but that he would need to pay by the 18th.

Needless to say, he has not paid, so I took the animals off hold, called, e-mailed, pm'd the guy with no response yet. I told him that he needs to make arrangements ASAP and that if he wanted the animals back on hold, he would need to put another deposit down, or come pick them up ASAP.

What can I do in this situation?? The buyer is very hard to get a hold of, and rarely calls or e-mails for days and days at a time. I made all of my terms clear, but I can't think of anything else I can do. What should I do if he continues to cancel on me, and how can it make it clear that I am holding the animals, not offering him a payment plan??

Thanks for letting me vent my frustrations!
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Thanks,
Amy

My Boids

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