>>It depends.

>>

>>I have never shipped snakes, but I have shipped live chickens -- and chickens weigh a lot more than most snakes being shipped.

>>

>>I would NOT refund shipping on a bird that arrived dead, as long as my packaging was up to the "Standard of Care". I can't control what happens to the bird in transit.

>>

>>I would NOT refund shipping on a bird that the recipient simply didn't like after receiving it. I provide all the photos a prospective buyer wants to see before shipping. It's the buyer's choice to commit to that bird, or not.

>>

>>I WOULD refund shipping if I shipped the wrong bird.

>>

>>I *might* refund shipping if a bird became ill soon after shipping, depending on circumstances. I'd have to think about that.

>>-----

>>----

>>





do you ship over night? "soon after shipping" would tell me, no.

I'm not sure about a chicken but it's not like a snake will get sick over night.

It is the shipper/seller's job to make sure packaging is sufficient to provide minimum environmental impact on the snake. There is no illness that can hit a healthy snake over night.

I shipped a snake in weather that was too cold and over-compensated with too many heat packs. basically killed the snake.

Even though the snake arrived 5 hours late, partialy due to going through the buyer's shipper instead of my own, and even though I told him ahead of time I wouldn't refund shipping if something happened because of that choice, I refunded the price of the snake and shipping anyway. I learned several things from that transaction that in the long run made it worth the refund.



Never ship if you don't think the weather is safe

Use YOUR choice of shipper not the customer's. You are responsible so go with who YOU trust.

Take a loss and do what's right it can only help in future dealings.
-----
Corn snakes and rat snakes..No one can have just one.

"Resistance is futile"

Jimmy Johnson

(Draybar)

Draybars Snakes



_____

[ Show Entire Thread ]