agree that in no way a 14 watts heat application would of caused a fire unless a surge, wired wrong, wires becoming wrong, overload at the connection, or just a unsafe unit . READ > As a major retailer at one time in the pet business and having one of the most succesful pet stores in the Kansas City area and specializing in reptiles, we had some problems with Zoo Med products. Heat pads that didn't work properly, thermosats/rea-stats that didn't work properly, over heating, not heating, etc. While you DID NOT apply the heat pad properly, that is your problem and while again this unit wouldn't cause a fire naturally, Zoo Med is covering their butts. In the first place, no maybe several places, in my opinion, Zoo Med is over priced at the wholesale level that makes the retail level over price for a lot of their products. Also a lot of their products are simply not of need with much cheaper products being found else where. You would be hard ro find most upper crust breeders/keepers using Zoo Med products. ( I said most products/most upper crust breeders/keepers....not all on both accounts ). I had multiple problems with a lot of their electric applications/units/products. Now a recommendation for all on ANYTHING electric when it comes to heating your reptile cages. As a breeder and collector for at least 40 years, ALWAYS go with a circut breaker type strip and with certain application always go with a rea-stat and or both.



All of the above is in my opinion and not to sway anybody one way or another.



Chambo

[ Show Entire Thread ]