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Fed Ex horror story!!! (long.....)

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Posted by: StinaUIUC at Thu Feb 12 18:50:33 2004   [ Email Message ] [ Show All Posts by StinaUIUC ]  
   

I purchased a hypo-tang rainwater albino male leo from Garrick of Crested Gecko...he's a pleasure to deal with (though a little slow to respond to e-mails sometimes). I ordered the leo about 3 weeks to a month ago, and it was too cold to ship until this week. He shipped him Monday for delivery Tuesday morning...So I sat around on Tuesday morning waiting for the delivery...and no one showed up...so I checked the tracking at about 2:00 PM (one thing I can say for Fed Ex is that they have good tracking), and it said they made a delivery attempt at about 1:40...at which time I'd been sitting in the living room waiting for them to show up...So I called their customer service number and the person I talked to said they didn't have the apartment number, so I gave it to her and she said she'd try to get the truck turned around...if not the package would be delivered Wednesday...Well the truck didn't get turned around because no one came and there was no second attempt on the tracking system. So I waited again on Wednesday and checked the tracking system at about 3 PM and it said they made a delivery attempt at 1:30!....again, there were people here and no slip at the door, and nothing at the office...so I called again and they sounded like they didn't have the apartment number again so I gave it to them again and the person I talked to said they'd tell the local people to make sure it got delivered...so come 6 it still wasn't here and there was no new attempt on the tracking system...so I called again...for the third time...They said the truck was back and they weren't going to reattempt again...now this whole time I've been e-mailing Garrick back and forth...and he informed me that they've had my apartment number the whole time...so I still had no darn idea what the heck their problem was...So today I waited again, and had to go to a lab at 1, but there were people here...and after I got back I checked the tracking again, and it said the package had been delivered at 12:10...and I was here then!...again...no one ever knocked or left a slip or anything! So I went down to the office to see if it was there, totally expecting it to be...but no, of course not!!! So I called Fed Ex AGAIN....and they said they'd call the local place and have them call me when they figured out what happened...so its now almost 7 and I've gotten no call back!!!!!! Btw...the address they had was correct...I checked it the first 2 times I called...I don't know what the hell happened...but I'm pissed beyond belief!!!! Garrick told me he'd replace the poor guy if he didn't make it...but he hasn't even gotten here!!! I don't know where the heck they took him! I don't know what to do! I'm so angry!
-----
Christina



0.3.1 leos (soon to be 1.3.1!)

-0.1 tangerine het rainwater albino w/jungle background (Blinkers)

-0.2 jungles (Vahz & Skissor)

-0.0.1 albino (supposed Tremper)(Spitfire)

-soon to be 1.0 tangerine rainwater albino

1.0 australian shepherd/cattle dog (Foster...although he was being fostered before I got him...that has nothing to do with his name...It's after the beer!...lol since he's australian and I'm a college student!)


   

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>> Next topic:  Breeders in Indiana - SimonSez, Thu Feb 12 19:14:36 2004
<< Previous topic:  soon to drop the load - bigdee, Thu Feb 12 17:20:18 2004

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