Have you looked inside the mouth? If everything looks dandy then try the optimal husbandry requirments for burms as suggested and see what happens. Don't delay a vet visit if this doesn't get better, as the sooner treatment begins, the better the prognosis.

The most important point is quarantine. While this burm's health is on your mind, I'm sure you still value your tried and true burms more. Keep this guy as far as you can from your collection and see to him last. Perhaps look up reptile quarantine procedures if you're unfamiliar with them. This guy could be immunal compromised for a reason and may have any number of scary viral diseases, including, but not limited to ophidian paramyxovirus, boid inclusion body disease, iridovirus infection and others.

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