Reptile & Amphibian Forums

I just sent out two baby box turtles on the 3rd of feb, and charged the lady $30 for shipping, usually is what it runs, well i sent them in a nice insulated box, with heat packs, the box weighed 3.1 lbs, that's even what dhl said it weighed but as of jan. 30 they started the dimensional weight pricing, and it costed me $86.54 to send them!!! they said it weighed 15 lbs after dimensional weight pricing, is there any company that hasn't adapted this policy? what sucks is now i'm gonna get stuck using a little dinky box to avoide dimensional weight pricing which will be harder on the turtles, anyone got any suggestions, how do they get away with this? that's crazy!! thanks guys

Andy

Turned the corner to come back from running around today, a DHL stalled right in front of my car.

In the middle of the street, the driver opened his door. I thought something went wrong with the van. The driver stepped out with a package and threw that box from the middle of the street about 3 feet away from someones front door. Couldn't believe my eyes, never seen that before.

Hope they didn't have any turtles in that box. I tried to get the van # but he took off to quickly.

I won't be shipping with them anytime soon....

DHL recently delivered some turtles to me as well...didnt even knock on the door...just left them sideways, even though the box was marked 'this side up' multiple times. I was really upset!

And, I see why and don't blame them. Whether the box is 1 pound or 50, it still takes up the same space in the cargo hold. For air cargo, dimensions are even more important than gross weight. I ship on-line through Fed-ex, and sometimes they catch it and jack up my price, and other times it gets through.