Reptile & Amphibian Forums

Will Airborne express leave crickets without signature on delivery?

Unfortunately they are quick to leave stuff on the doorstep without even ringing the doorbell or anything.

I tell everyone I send a dragon to, to check their doorstep every 15-30 min. the day of delivery.

Joel R

It seems with most carriers out there any issues happen in the last 10 ft. The previous 3,000 miles are no problem. It all falls on the quality of that last driver. Whenever we get a new driver from any of the major players (fedex, ups airborne etc) we go through a training process. Usually once they are aware of what they are carrying then they pay attention to what they are doing. This is impossible for a retail customer who may only receive a live shipment every month or so.
Scales - Premium Exotic Reptiles

yeah, they're horrible. Maybe a good idea is putting a BIG sign on the door that says
"AIRBORNE EXPRESS: PLEASE RING DOORBELL AND IF NO ANSWER PUT DELIVERY INSIDE DOOR, THANKYOU"

Because it's just stupid that they don't get the fact that a bunch of live things (crickets or otherwise) shouldn't be left in the elements.

What i do with airborne..is i have the shipper mark the box to be held at airborne and i go and pick them up...

LAst time they left 1000 crickets on my step w/o ringing the doorbell even. 90 degrees weather. Lets just say those crickets never got fed to anything

They were even told to have my signature so that my crickets could be guaranteed. Nice thing is that the company I get my crickets from is still covering the losses... even tho I think Airborne should pay THEM back.