*From what city and state and to what city and state?
*Was the snake shipped overnight?.what time did the snake arrive?
*What shipper was used?
*Was the box left outside your door?
*How large was the box? (please give dimensions in inches)
*Was the snake in a deli cup?
*Was there a heat pad in with the snake? ..If so was it still warm to the touch?
*How thick was the insulation in the box..3/4"...1/2" ?
At the risk of pissing someone off, I'll answer these based soley on the fact that I do not want to see or hear about this happening to another animal.
The snake was shipped from Brooklyn, NY to Corsica, PA, priority overnight with FedEx... The package arrived at my door at 2:30 pm Wednesday, the 17th... I was here when it got here, and made the delivery girl come inside while I opened the box. When I told her I wanted to see if it was still alive, she got angry... (I'll get to why in a second... )
The box was approx. 8x6x6, and the snake was in a deli cup inside of it... there was no heat pad, and the outside temprature was 20 degrees at the warmest... There was 1/2 inch insulation in the box, but when I opened the deli cup and picked the snake up, he was completely limp and ice cold...
Now, back to why the Fedex lady was pissed off... There was NOTHING on the box or on the shipping label about there being a live animal inside... Her exact words were "We ship snakes all the time, if they're packed and marked properly, they don't die." She stopped back the next day to ask me if the snake had come back around and what I was going to do about it...
To make matters worse, the response I got when I let the seller know about the snakes death upset me more then the snake being dead (and I'm still very upset about that).
"What am I "going to do to fix it"... I can't help but read anger from your email... you got the snake for free! the snake wasn't packaged wrong... I will grant you that there wasn't a heat pack and I apologize for that as I didn't realize how bad the weather would've gotten... "
Now since I was only paying for shipping on this snake, I obviously can't complain that I want my money back, but I can [bleep] to no end about the fact that he put this defensless baby snake in a box to freeze to death... Especially after he was told that shipping cost was not a problem, and I was even willing to drive 6 hours to go pick it up myself so that it would get home safe...



