I just started working for the herp world's enemy (Petco), and I was hoping you could help me with some of their turtles. They hired me because they need some one to straighten out their reptile situation, and most of my experience is in lizards, snakes, and tortoises. Anyway, they are selling yellow-marginated box turtles (Terrapene carolina) and African helmeted turtles (Pelomedusa subrufa). When dry, both species have flaky shells. This doesn't seem right, and if it's not, how can I fix it? Also, Petco is selling these turtles as pond turtles so they are maintaining them in a cold-water display with one heat lamp that can only heat one turtle at a time. Should these guys be in warmer water? Would the box turtles do better in an aquarium-type display?
Any information you can give me about these turtles' health needs would help me out a lot. I've only worked there for 3 days, but I was ready to quit on the first. The first day I was there I cleaned 7 dead reptiles out of their enclosures, and took 4 sick geckos home to be hand-fed.

