I have an animal plastics rack and my heat cable stopped working? Can I use 100 watt heat cable? It is a six tub rack.
Thanks in advance for your help.
Reptile & Amphibian Forums
Welcome to kingsnake.com's message board system. Here you may share and discuss information with others about your favorite reptile and amphibian related topics such as care and feeding, caging requirements, permits and licenses, and more. Launched in 1997, the kingsnake.com message board system is one of the oldest and largest systems on the internet.
Help!! Heat cable stopped working
tmh7
Oct 22, 2007 11:18 PM
Replies (6)
JenHarrison
Oct 23, 2007 03:23 AM
What kind of thermostat are you using? If it's a Ranco or Johnson, it may have malfunctioned and gotten stuck in the off position, which would cut all power to the heat cable. Have you tried plugging it directly into the wall to see if it heats up that way?
I would call/e-mail AP -- they can send you a replacement cable. No idea if they would do it for free, but when I asked them about buying one separately before, they said it was only like $30.
-----
~* Jen *~
tmh7
Oct 23, 2007 06:43 AM
I tried plugging just the cable in and it did nothing. I have emailed AP and hope to hear soon. Thanks for the info.
JenHarrison
Oct 23, 2007 09:31 AM
If they don't reply right away, call them. They should be able to Overnight it to you.
-----
~* Jen *~
tmh7
Oct 23, 2007 02:14 PM
I called them this morning and they will get it shipped out today at no charge. I expected to have to pay for it and they told me no charge. They were very nice.
morphevolutions
Oct 23, 2007 04:41 PM
They did the same thing for me. AP rocks!
-----
Morph Evolutions
www.morphevolutions.com
hyporainbowboas
Dec 31, 2007 03:18 PM
I have never had any problems with their rack systems, and they have always been helpful, and they provide a great product. I am glad to hear that they are equally helpful if you need something post-purchace.
Happy New Year,
BHH
-----
Bryan Hummel
www.rainbowboas.com
