I need some input on what to do? First back in mid-September of 2007 I sold 1.1 spider balls with 0.1 normal ball. These were all produced in 2007. I shipped them to another state. They arrived little cold, but nothing life threathing. The man who received them WAS Happy. He said they all ate and every thing was fine and danny. The problem comes in about mid-November of 2007, when this man said the male spider ball is STARGAZING. He told me that "at first this spider ball was fine, but it struck at a mouse and missed with hitting the side of the cage wall." Then started acting retarded. Next he followed to take the snake to a vet, which put the snake down and diagnosed it with IBD. Now this is where the fun begins. He stated he plans to take me to small claims court for $2000 dollars. After all he only paid $650 shipped for the trio. This man has also let some pretty rude messages on the answering machine, which my whole family has to listen to. What do I do? I don't have IBD in my collection. Every other snake (balls and boas) I produced never had these problems. My problem is almost two months go by and everything is fine. Am I responds able for this snake? I have no clue what kind of condition this snake has been in. Personally I feel this is wrong and out of my hands. Please tell me what you think and feel? Thanks for your time Marshall Mauro
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When a happy customer turns unhappy??
Replies (2)
Tell him to get his vet to pay the money. Some spiders act weird especially when they get excited. For example when they are eating they miss get more excited and the act weird. The vet did not know what he was doing and knew nothing about the spider balls. Plus it had been a couple of moths and he could have neglected it. It would be really hard for him to get money from you in small claims.
Good luck to you.
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Thanks and Take Care
Thomas Jones
sweetpetsshop2@yahoo.com
The python appears to have a neurological disorder which is common with spider ball pythons (likely attached with the genetic mutation. Commonly called "wobble-head". It effects snakes differently but the consensus seems to be that they are "retarded" for lack of a better term. They are a little off and seem to almost act drunk!
This issue is seen in other mutations such as the jaguar mutation in carpet pythons. Just my 2 cents.
