Welcome to kingsnake.com's message board system. Here you may share and discuss information with others about your favorite reptile and amphibian related topics such as care and feeding, caging requirements, permits and licenses, and more. Launched in 1997, the kingsnake.com message board system is one of the oldest and largest systems on the internet.
I was considering switching to a new controller when my emails to Helix Controls went unanswered. At the suggestion of another forum goer, I called them directly.
Jeff was very professional and handled my needs quite well. The unit needed a slight calibration and replacement of a $1.50 part. Even though my warranty had expired, everything was recalibrated and the piece replaced for the cost of shipping and $1.50.
I will continue to be a customer of Helix Controls.
-----
Jay A. Martin
Glad to hear it! They really stand by their products.
Lora
...I used to sell quite a few Helix items in my mail order days and NEVER had a problem, unlike other herp brands of thermostats.
To me, the extra money is well worth it. There are Helixes and there are the rest!!! Scott J. MIchaels DVM
Help, tips & resources quick links
Manage your user and advertising accounts
Advertising and services purchase quick links
