Reptile & Amphibian Forums

I just noticed this when checking with DHL on transit times. Certain area's are way out of the scope IMO of appropriate transit times.

I checked the transit times for a package going from Memphis, TN to Minot, ND shipping the 7th of Jul and this is what I got.

Next Day ETA 14 Jul before noon
Second Day ETA 15 Jul before 1500
Ground ETA 16 Jul before 1700

This was a general inquiry no weights were given etc. But I was shocked at the times given. Exspecially when ground is Guaranteed 1-6 days, but those are buisness days and the drop off date doesn't count....

Anyways be fore warned check times before shipment they may have changed. We all know rates have gone up but did the transit times also increase. I had a FedEx package come in 2 wks ago 26 hrs after it was guaranteed to be there.

The term overnight may not mean the same thing to different companies.

We pay for this service shouldn't we expect to get what we deserve, I recommend phoned in complaints. At the very least they have to listen for the brief time your on the phone.

I understand Fat Free can have a certain precentage of fat content but shouldn't overnight mean overnight....not 3-5 business days.

Cheers
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Jeremy Payne

"I am become death, the destroyer of worlds" July 16, 1945 Robert Oppenheimer

1.0 Snow "Khal"
0.2 Triple Het Moonglow "Khal"
0.1 Orange Tail Hypo Het Leopard **coming soon**
1.1 Double Het "Sharp" Snow
1.0 Ghost **coming soon**
0.1 Possible Super Hypo **coming soon**
0.2 DH Ghost **In aquisition**
1.1 Khal Albino **coming soon**
1.0 Hypomelenistic
1.2 Pastel Hypo
0.1 Suriname/Columbian cross
0.1 Anerthrystic
1.1 Cream Golden Retrieviers
1.0 Pomeriaian
0.3 Catus Terribilis
0.1 Spouse
2.0 Child

Hey Jeremy, You're right about transit times, but I don't know of any increases. I use DHL and have always checked the transit times. That is the worst one I've ever seen and I think it's due to the remote nature of Minot ND. I have the same transit times from CA to Minot. DHL uses a kind of modified spoke and hub system. Pretty much all but local pacakges go to the main sort facility in Wilmington Ohio. From there the individual packages will be grouped and sent to another airport. The long transit times are for those rural (remote) areas far away from the airports DHL uses. I suspect the Minot package will make two or three stops via ground transportation to get there. I always check and let the customer know ahead of time. I've lost sales due to it but have not lost any snakes.

For those shipments, may have to use Delta and still may take a day or two and the customer would have to drive to an airport.
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Thanks,

Dave Colling

www.rainbows-r-us-reptiles.com

0.1 Wife (WC and still very fiesty)
0.2 kids (CBB, a big part of our selective breeding program)

LOL, to many snakes to list, last count:
26.49 BRB
20.21 BCI
And those are only the breeders

lots.lots.lots feeder mice and rats

Well I use FedEx for Reptile shipments but all my LEGO shipments from LEGO direct come in DHL.

However this time it was so much longer in transit times.

Also DHL delivered them to the PO and the USPS delivered them to my home. Picture this my 65 old Postman delivering 7 10"x20"x30" 20 pd boxes to my door....LOL

So I suspected things had changed, and wondered if it was across the board.
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Jeremy Payne

"I am become death, the destroyer of worlds" July 16, 1945 Robert Oppenheimer

1.0 Snow "Khal"
0.2 Triple Het Moonglow "Khal"
0.1 Orange Tail Hypo Het Leopard **coming soon**
1.1 Double Het "Sharp" Snow
1.0 Ghost **coming soon**
0.1 Possible Super Hypo **coming soon**
0.2 DH Ghost **In aquisition**
1.1 Khal Albino **coming soon**
1.0 Hypomelenistic
1.2 Pastel Hypo
0.1 Suriname/Columbian cross
0.1 Anerthrystic
1.1 Cream Golden Retrieviers
1.0 Pomeriaian
0.3 Catus Terribilis
0.1 Spouse
2.0 Child