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Please read: Need to get opinions

bloodpython171 Aug 16, 2008 05:15 AM

Hello,
On Jan 21, 08' I made a deal with a guy that wanted to buy my late 06' female albino that was 500g-600g at the time for $1,050 shipping. I was selling her to raise funds for another snake and already had other female albinos with better color so I decided that this one could go. The deal was that he would pay me 25% down ($278.75) on Jan 21, 08' and 25% payments on Feb 4, Feb 18, and Mar 3. I originally purchased and payed off this snake and a male pied from a well known breeder on the east coast between the end of April and the end of August. The albino cost me $1,200.

On Mar 11, 08' I shipped the snake to the buyer. In June I believe the buyer sent me an e-mail saying that the snake would not eat. I had never had a problem with her feeding and anyone who is experience with balls know that sometimes they go off feed for various reasons such as; environment changes, enclosure changes, stress etc... Usually as long as they don't start loosing a significant amount of weight it's not a big problem.

I e-mailed him back and asked for: her current enclosure dimensions, cage temps, what it was heated with, if she had a hide etc... The enclosure was about twice as large as what I had been using for her and her hide was now 7"x9" instead of the 4"x6" hide that I was using. I told him to put her in a smaller enclosure if possible and used a smaller hide, which her said he couldn't do either. So, I told him to put crumpled up newspaper in the cage and the hide so the snake would feel more secure.

The buyer e-mailed me back a couple of other times, and I responded trying to diagnose the cause of her not eating. I told the buyer everything that I could thing of . Late July I received this message:

she is still off feed. she is going on 7 months or so w/ out food. i have done everything i can to try and get her to eat. she is not eating. there was nothing in the ad about her being a problem feeder I'm not pleased. the last thing i want is a Dead $1000 dollar snake. she is an o6 an my other 06 snakes are almost 3 times her size.

1) He says that she hasn't eaten for "7 months or so" but he has only had the snake for 5 months.
2) He also says, "there was nothing in the ad about her being a problem feeder I'm not pleased." She had never been a problem feeder with me. This was another sign showing the inexperience of the buyer. I know that just because a snake does well with someone also, does not mean that it will thrive with me.
3) The last the he says is, "she is an o6 an my other 06 snakes are almost 3 times her size." I own over 100 snakes now and they all vary a great amount of weight, even between clutchmates. I have late 07' animals that range from 400g-1,100g and 06' animals who range from 600g-2,000g who all feed well and I wouldn't worry about.

The reason I said that 2) was another sign showing me that the buyer was inexperienced is that he asked a couple of questions before purchasing the animal that I felt was basic snake knowledge like; is she ready to breed and a couple of others that I can't remember which have been deleted from my mailbox.

The last e-mail I received Aug 12th said this:

Matt,
I brought the 06 albino to the vet. i currently have her on Fortaz/Ceftazidine injections once every 3 days for the next two weeks. i had a fecal exam done that came back negative which was good. she was also given Metronidazol and tube feeding because she was so under weight. she has lost about 18 grams since I've had due to her lack of wanting to feed. she was also X-Ray ed and because of two areas on the spine that look like they could potentially be infected we have her on the antibiotics listed above and have given her a " hunger inducer " to encourage feeding. if she is not better after about a month and is not showing progress i want a refund of my money or another snake of equal value. i have no problem returning the the 06 albino. its not right that a $1,200.00 snake was shipped to me that has the potential to just wither away. Because live food i believe she was fed prior to my owning her i think she is now afraid of rats/mice and may not eat for me. after her treatments are done if she still wont eat we will have to work something out. i don't mean to sound like a scumbag but i really care about my snakes and i don't want to be out $1,200 on a dead snake.

He says he took her to the vet and she has no problems like parasites or anything that would have been a problem the months ago when I had her. He did say she potentially has an infection but i'm sure that if she had an infection when I had her I would have seen it and he would have said something to me about it in the 5 months that he's had her. Also, i'm pretty sure that infections don't show up on x-rays.

Honestly, this part of the e-mail irritated me:

if she is not better after about a month and is not showing progress i want a refund of my money or another snake of equal value. i have no problem returning the the 06 albino. its not right that a $1,200.00 snake was shipped to me that has the potential to just wither away. Because live food i believe she was fed prior to my owning her i think she is now afraid of rats/mice and may not eat for me. after her treatments are done if she still wont eat we will have to work something out. i don't mean to sound like a scumbag but i really care about my snakes and i don't want to be out $1,200 on a dead snake.

Here's why:
Just as every experienced ball python breeder, I to have had feeding problems at one time or another. I would not assume that because I can't get a snake to eat that the buyer sold me "a bad snake," especially when it's roughly 550g. Snakes are not like dogs you can't "guarantee" that this animal will eat because as a species the go off feed for many reasons. You can say it feeds well, or maybe it's a picky feeder etc. I have been in the same situation where I contacted the breeder and he worked with me to replicate the previous living conditions in which the snake thrived. This snake cost me $3k and I never saw him eat in almost a year. I took him back to the breeder and within a week the snake fed 5 times or more over the next 2 months. I didn't go to the breeder and say I want my money back because he won't eat. I don't believe that he was responsible for the snake not feeding, I was. I did end up selling the snake to a friend who has not had any feeding problems with this animal.

"if she is not better after about a month and is not showing progress i want a refund of my money or another snake of equal value. i have no problem returning the the 06 albino."

I would not take an animal back. I have no idea what conditions the animal was if when she wasn't in my care. She could have been exposed to a number of diseases or mite which I am certainly not willing to put back with my collection. I take very good care of my animals and I only buy from select breeders. I've also spent over $100k on my collection in the last 5 years and would not jeopardize exposing them to anything.

"its not right that a $1,200.00 snake was shipped to me that has the potential to just wither away."

Any animal has the "potential to wither away" or thrive depending on the knowledge of the owner and how well the animal is cared for by the owner. When someone that owns an animal is inexperienced, the animal pays the price. I have people all the time come to my job asking me what the animals that they've owned for a week eats, or wanting to keep hatchling red ear sliders in small kritter keepers with no filtration, no uv or basking lighting, and an inch of water. I can only do my best to educate myself and try to educate them.

"Because live food i believe she was fed prior to my owning her i think she is now afraid of rats/mice and may not eat for me."

She was never harmed by any feeder rodents prior to or during my ownership of the snake so I don't see why he would believe she "is now afraid of rats/mice"

after her treatments are done if she still wont eat we will have to work something out. i don't mean to sound like a scumbag but i really care about my snakes and i don't want to be out $1,200 on a dead snake.

This is a contradiction, in the beginning of the sentence he says he really cares about his snakes and the second half he say he doesn't want to loose the money if she dies... Which is more important loosing the money or the animal actually dying??

Basically, I write all of this to ask: Do you feel that a breeder who sells a healthy snake to someone is responsible if after 5 months the animal doesn't eat?

If any of this is confusing, i'm sorry I have been moving to my new place for the last 5 hrs and am writing this at 6am in the morning which was the only time I could find to do it.

Feel free to e-mail me with any questions

thanks for reading,
Matt

Replies (16)

ginebig Aug 16, 2008 07:02 AM

Matt, I don't have any real answers to this, but the snake only lost 18 grams. that's NOT life threatening.

Quig

jokerfish Aug 16, 2008 07:10 AM

wow, a whopping 18 grams eh? whats that,about half of a mouse?

I understand from the buyers point of view about losing a nice chunk of change,that certainly sucks,but like i was told from a well known breeder when I purchased my first pinstripe and he went on a "fasting period"...its a ball python.You cant make then eat,you cant make them breed, you cant make them do anything really, they are what they are.

Now as I would see it if this happened to me,its in all honestly not your fault.If you have records proving the snake was eating,there you go.The snake was not a fresh hatch,she was a nice sized sub adult who was set in her ways and then uprooted. The vet did everything he possibly could to the snake ( and I am sure charged well for it,kind of like that episode of King of the Hill when Hank took in a cat for a soldier at war)and basically found nothing wrong with it.

As for a resolution...sorry but you are on you own with that one ,lol!

-----
1.0 Albino with het female
1.0 Spider
1.0 cinnamon
1.1 Het genetic stripes-900 and 1500 grams
1.1 pastel
0.17 normal females

dumje Aug 16, 2008 09:28 AM

...everything you needed to do as a seller. You provided advice and the buyer refused...at that point...it is his problem...he wants a refund...I would say ok...he sends the snake back on his dime...and you keep it for a minimum of 6 months before you refund anything. That thing could die from the crazy treatment from an uninformed vet. I would tell the guy I am sorry but I gave you advice and you refused. Let him trash me...if you have done everything you need to do and the buyer refuses then what can you do?

I fell for you man!!!!
-----
Michael Enriquez

jyohe Aug 16, 2008 07:08 AM

this is why I won't ship
people can be smart,,,people can be stupid

when we sell a $20 ball and it doesn't eat noone cares.....once it starts getting higher...like even $100 for some....it changes their mood

balls can be balls.......move them 6 inches to a new cage and they stop eating....change the substrate,humidity,size of cage,hide or no hide or size of hide or amount of light or temp or ......the smell of the prey item......they act stupid...

I'd have at least fed it gerbils by now

I don't do vets.....at all...

....I really can't tell you what to do about the new owner......
good luck........it just sucks dealing with people.......

..tell them ,use hide, cypress, wet it, try smaller food
-----
......

jmartin104 Aug 16, 2008 07:21 AM

>>I don't do vets.....at all...

99% of vets have no idea when it comes to reptiles (unless they are the rare 1% that specializes in them).
-----
Jay A. Martin
Jay Martin Reptiles

jmartin104 Aug 16, 2008 07:18 AM

Matt,

That's a tough situation and one I have been in before. Personally, I don't sell to inexperienced people if I can avoid it. There is too much hassle especially when they think they know what's going on. Unless your ad guaranteed a feeder, I don't think you are obligated for a refund. That being said, most of us normally try to work something out.

Based on what you have said, I would take the animal back but:

* At a discounted amount. You don't owe him/her anything if they produce no real reasons for not feeding. Inexperience is NOT your responsibility or obligation. Personally, you are doing the buyer a favor at this point. BALL PYTHONS ARE PROBLEM FEEDERS at some point in their life. If you don't want those issues, get a corn.

* He pays for shipping and you don't give a refund until you see the condition of the animal - wait a week or so to ensure the animal was not dying.

* Add this buyer to the "DO NOT SELL" list. Yes, I have one of these.

Another option is to see if there is a local breeder near by that can take the snake for a few weeks to see if they can get it feeding.

And document everything. It sounds like this buyer wants all or nothing so they are bound to try to trash your name.

Sorry and good luck, but this is one of the aspects of this hobby that I really do not enjoy.
-----
Jay A. Martin
Jay Martin Reptiles

dacherrypicker Aug 16, 2008 08:18 AM

I have had this problem personally also but was on the other end. I also purchased a animal from a well known breeder on the East coast. A beautiful spider. It was only $450 but man that was one of my prizes. She was just a hatchling, breeder said she feeding and was ready to go. I have been raising ball pythons since I was 14 I am now 24. I got this snake and quarantined it as I do with all new arrivals! Took her out of quarintine 10 days later and let her settle into her new tub with the rest of my small 07's for 7 days. Went to feed her a small fuzzy. I start off small and see what happens with all new hatchlings I get. No response what so ever. She pretty much ran(Like Bobby did when that cat started chasing him LOL sorry had to say it). I tried everything I have ever learned to get this girl to eat!! And I mean everything! I took her to a vet and the vet diagnosed that she was blind. Don't know how exactly they do that. I'm guessing pupil diolation. I e-mailed the guy and explained the situation several times. No responses after I took him to the vet!! Maybe with this guy it is about his better being, but I tell you what I can feel his pain no matter what. Its a pain in the but. For an older snake like that tho it is probably on his end. Not ACCUSING!!!!!!! I was in a little bit of a different boat. I had a youngling that I dont know if ever ate. He has a Ball Python that has been feeding obviously for a long time! I would definately say it is due to his neglect or like you said he/she is off feed. If anything I would suggest what the previous poster said. Tell him you will give him a partial refund. Very partial. He pays for shipping. You will probably get her/him to feed and you can sell or breed her/him. Dunno just my 2 cents. Im still upset but things happen. My snake ended up passing away. I never got a response ever again. Never heard from the seller at all. Sorry for the long post. I guess it was more then 2 cents!

melindaste Aug 16, 2008 09:03 AM

Two years ago I purchased a male pastel,from this site and the breeder said it was a good eater, maybe for him, for 5 months mine would not eat, already knowing that balls do this, I never contacted the breeder, I was patient and waited him out, now two years later he is not the best eater but he does eat. I think that people need to really understand the fact that this type of snake will do this and not to get to upset and wait them out. For all you know he could have three snakes housed in that larger enclosure and that is why it is not eating. I make sure ever snake that leaves here that the person buying them know that these snakes go off food, when stressed or just because they want to. I stress it so much to make sure they understand what they are getting into. Hell My one female went 9 months and I did not even get eggs from her. But that is all part of the "ball game". Best of luck I hope all works out with this. I would ask for some pictures of the enclosure and of the snake, tell him to send you a copy of the vet bill maybe he said something to the vet that he is not telling you.

herpsltd Aug 16, 2008 10:03 AM

Even if a Ball Python is blind it shouldn't affect its ability to eat very much as they have powerful heat and smell detectors with the labial pits and tongue.....TC....It's likely it had more problems than blindness as well.....TC

toshamc Aug 16, 2008 09:40 AM

It doesn't really say but is this guy trying to get the snake that was raised on live food to take f.t.? I'm kind of getting that from his email. Has he tried feeding it live food? Personally I wouldn't be concerned for it being off feed for 5 months nor would I be concerned with a couple of grams of weight loss -- I would be concerned with the amount of unnecessary stress the idiot seems to be putting the poor animal through. I foresee it back in the classifieds soon enough and it becoming someone else's problem. Sounds like this guy is more concerned with the money and the snake not being up to breeding size this season than it's health.
-----
Tosha
JET Pythons

illbeyoursoldier Aug 16, 2008 07:35 PM

AGREED!! Very, very well said, Tosha.

I love how he has all this money too to blow on a vet (almost as a guilt trip), but is unable to spend a few dollars to create an enclosure she is used to, as you recommended.

I bought an 900 gram female Orange Ghost from one of the largest breeders out there (Stan Ruppel is an exceptional guy to work with, by the way, would do business with over and over again) and it took me about 6 months to get her to eat.. Does Stan know about this?? No, he does not.. And why not?? Because it is NOT his fault. She is an established animal, like the 06 Albino you sold this guy. She's not a hatching like dacherrypicker's Spider, who you can honestly not tell if it has ever eaten before. She's obviously[/] eaten, and more importantly, she's obviously a ball python.

This guy should know this.

What to do about this is your better judgment. You've done your best as the seller -- you've responded to all e-mails, you've given options to help make it better and HE refused (not your fault he is not taking advice). In ANY situation, not just this one, I would think 5 months is too soon to jump the gun, and 18 grams not even remotely a panic-point yet. For all you know he's hasn't even tried to alter her environment, feed her live, or a variety of meal options (rats, mice, if you get desperate gerbils or ASFs). He might just be expecting her to eat F/T, and some animals WON'T give-in and eat F/T. You have no idea what stressful situation he has her in that's preventing her from eating, you know? In my opinion, you are not liable.
-----
Cheers!
• Chelsea Lynn Gardiner
(and Frank M. Wood)

illbeyoursoldier Aug 16, 2008 07:38 PM

Sorry for the italics, I screwed that one up.
-----
Cheers!
• Chelsea Lynn Gardiner
(and Frank M. Wood)

illbeyoursoldier Aug 16, 2008 07:49 PM

I should have mentioned the other snakes I got from Stan fed fine. They're ball pythons, and they ARE resiliant, but they are fragile as well. They do these things. You should be prepared for it.
-----
Cheers!
• Chelsea Lynn Gardiner
(and Frank M. Wood)

dmasio13 Aug 16, 2008 10:13 AM

Matt I would have to say that after 5 months that I WOULDNT take an animal back for any reason who knows what kind of conditions that animal has been in. Obviously it was a feeder and if this person you sold it to knew the type of animal he was buying he/she would or should have know balls do go off feed from time to time. I bought some snakes that were over a year and a half old from a well known breeder and were only 300 grams but when I got them home and let them settle in they were feeding like champs. But with that being said I dread moving my animals from their hatchling tubs to the bigger ones because I would half to say about 60-70% off them go off feed for a little bit. But I think you have done the right thing by keeping in contact but in no way shape or form would I take this animal back.
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Damian Macioce
www.strongholdreptiles.com

mweippert Aug 16, 2008 04:48 PM

i say it is his fault for it being off feed for 5 months now.you did your part by explaning the cage size and size of hide but he wouldnt change a simple hide for her.

i had purchased a snake last year from a breeder i came in looked great but after 3 weeks not feeding i contacted the breeder and had him give me a discription of her cage that she was in. followed all the instructions that he gave me of his cage setup. the next week she started eating.

sgraff Aug 16, 2008 08:32 PM

I dont think that any of this is your fault but.... what about that poor snake that guy is going to kill. Im not saying you should give him all of the $$ back but cant a deal be worked out where you take it back ,try to get it going again and then see about $$. I know its a business but I agree he has stressed it out and is probally going to end up killing it. That makes me sad

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