A few years ago, probally around 6 I would say, we bought a het albino female, we didnt recieve any paper work bc it was being sold by a man whos friends friend needed to sell it. I know, I thought the same thing but bought her anyway since I often saw the company at shows. We breed her the first year to a Het albino male, 8 eggs all normals. The second year we breed her to a male albino 9 eggs all normals, 3rd year we breed her to a different albino male 9 eggs all normals. Anyways you get the picture, I told the man I bought her from and he apologized and said that one of the animals he held back also did not prove out. He said to keep the animal and gave me a full refund in cash for the original amount I paid, which 6 years ago was much more then visable albinos are right now. I am sure many cases do not work out this way, but I am very happy with the man I bought her from, he stood by his word 100%.
As for guarantees on Hets, this is how I run things.
Each animal that is a het that I sell has a photo ID and a guarantee that states the animal in the picture is a 100% het for "insert morph here". If the animal does not prove then the animal will have to be sent back, match the picture, and be in overall good health. after the snake is recieved a visable morph of the same sex and morph of the het sold will be shipped to the origianl buyer at no charge. If the snake is to be sold by the original owner the document must accompany the snake in order to keep the gurantee open.
These are the standards that must be met in order for the animal to be considered normal and not a het.
1 - The het must be breed a minumum of 3 years if being breed to another het. The other het must be purchased through us since we can not gurantee the genetics of other breeders snakes.
2- If being breed to a visable animal it must be of compatable genes and must be breed for 2 years.
3- The original animal and paperwork must be returned and in good health
If all that is met then we would be more then willing to ship out a visable animal of the same morph and sex.
We have never had any problems in the past but if there was ever a mix up in records or breedings then I would stand behind our animals 100%. I personally use photo IDs and would recommend it to anyone unless you microchip. Unfortunatley there are "ugly" people in this world and some will try to take everything they can when the oppurtunity arrises, photo IDs just insure a peace of mind.
Sorry the post is so long I got carried away 
Kim
WWW.northamericanreptileconnection.com
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