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things that affect shippers' rights

rtdunham Oct 31, 2009 09:03 PM

The St Petersburg Times reports today that a two-foot-long false water cobra showed up in my county here in florida (st petersburg) after the snake was mistakenly shipped to a UPS store here.

"The snake...was on its way from a Virginia pet store to a man in Vero Beach. The package had the wrong ZIP code, which is how it ended up in Pinellas County" (on the other side of florida from the intended destination). "The company learned that a snake was in the unmarked, six-inch cube-shaped box only when the Vero Beach man called to complain his package was late.

"UPS, which has a policy against shipping snakes, immediately called state authorities" and refused, the paper says, to forward the snake to the intended destination. At that point, the report says, the intended recipient forfeited the snake to a St Pete-area nonprofit wildlife rescue and rehab organization. "UPS is conducting an investigation, saying the shipper violated the company's policies." Neither the Virginia pet store nor the intended recipient was identified in the story.

The animal rescue guy told the paper the ssnake "is venemous but not as dangerous as a real cobra."

Replies (12)

Bluerosy Oct 31, 2009 09:27 PM

It is not against UPS policy to ship snakes if you are useing "ship your reptiles.com" to print their lable. However UPS's right hand does not know what the left hand is doing. I have talked to UPS many times and they still think snakes are against their policy. It will take some time before UPS people are trained in these new policies.
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www.Bluerosy.com

"They that can give up essential liberty, to obtain a little temporary safety, deserve neither liberty or safety." -Benjamin Franklin

DMong Oct 31, 2009 10:03 PM

That's true, but I think this particular moron was trying to ship it normally in an unmarked box. The proper shipping boxes have live animal stamped all over it.

This is yet another wrench to be thrown into the herp hobby/industry.

~Doug
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"a snake in the grass is a GOOD thing"

Jlassiter Oct 31, 2009 10:20 PM

Ship your Reptiles boxes DO NOT have live animal stamped all over it....
But I agree the shipper was a moron....LOL
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John Lassiter
Poor planning and procrastination on your part does not constitute an emergency on my part...

MikeRusso Nov 01, 2009 07:35 AM

To this day when i call in to Fedex to check on a "late/lost" package even after explaining that i am fedex certified to ship live harmless reptiles they just about always tell me that they do not ship reptiles?? And, as we all know Fedex has been shipping snakes for years..

Regardless, i do not like to hear issies like this.. It only hurts our hobby in a time where we cannot afford any more black eyes..

~ Mike Russo

Upscale Nov 01, 2009 08:18 AM

If the shipper does not know their own rules, there are no rules. If I’m a reporter looking for a brand new angle to the national reptile story, this is it. My angle would be how hard it is for legitimate knowledgeable businessmen to follow the rules simply due to the sensationalism that has been focused on the legitimate reptile industry. You have people and businesses shipping weapons, chemicals, contraband, drugs, technology and many numbers of things that could be just as equally sensationalized and trumped up into a panic. It isn’t fair, and not even a major story, to single out people who like pets.

Bluerosy Nov 01, 2009 10:14 AM

If the shipper does not know their own rules, there are no rules. If I’m a reporter looking for a brand new angle to the national reptile story, this is it. My angle would be how hard it is for legitimate knowledgeable businessmen to follow the rules simply due to the sensationalism that has been focused on the legitimate reptile industry. You have people and businesses shipping weapons, chemicals, contraband, drugs, technology and many numbers of things that could be just as equally sensationalized and trumped up into a panic. It isn’t fair, and not even a major story, to single out people who like pets.

That says it all.
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www.Bluerosy.com

"They that can give up essential liberty, to obtain a little temporary safety, deserve neither liberty or safety." -Benjamin Franklin

DMong Nov 01, 2009 10:16 AM

I couldn't agree with you MORE on that stuff, bro!

If I was a newspaper writer, I could also create pure mayhem and panic with such stupid nonsense. And these clowns would just love to get their stupid grubby hands on this sort of thing, and exploit it to the fullest about just how stupid and unknowing the employees are about what goes on on a regular basis of everyday shipping, and the fact that the left hand doesn't have a clue about what the right hand is doing..

They would make it look like you could get away with shipping ANYTHING! and get away with it without a problem, like bombs, chemicals, weapons, venomous animals, etc..., and would ALSO surely include how easy the terrorists could also do the same.

We live in some real CRAPPY times folks!, this is a fact.

~Doug
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"a snake in the grass is a GOOD thing"

Jlassiter Oct 31, 2009 10:02 PM

If anyone plans to ship a snake they should read Shipyourreptiles' page concerning the obligation of the shipper to match or use their products.
The way the guy sent the snake is certainly against their policy, but shipping harmless non venomous reptiles is not against their policy.....

They recommend a triple barrier including the delicup/bag, styrofoam (3/4" minimum) and the box.....
I don't think there was any room for all that in the tiny cube shape box described....

Plus....Every time this happens it gives us a bad name...Please get your address right and be RESPONSIBLE!!!
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John Lassiter
Poor planning and procrastination on your part does not constitute an emergency on my part...

CrimsonKing Nov 01, 2009 11:03 AM

There are "rules" and there are "guidelines". They vary from company to company and from each "stop" along the way.
If one UPS stop along the way does not agree with what or how something is boxed/labeled I believe they can stop it right there and not forward it.
In the fine print of your "agreement" with these companies, you may find this to be true and that they can also add on additional fees of as much as $200. if they deem your pkg. to be "mislabeled".
The guys who purposely try to circumvent the "rules" and terms obviously do not help out at all those who ship on the up-and-up.
More fuel for the sensationalist media.
:Mark
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Surrender Dorothy!

crimsonking.piczo.com/

bizkit421 Nov 01, 2009 12:25 PM

I had a box of rodents shipped to the house a couple weeks ago and the moron driving for UPS backed off my driveway into the yard and knocked down the powerline to my barn, then tried to say he didn't do it... The camera on his truck showed otherwise...

It took me a week to get them to admit they did it and pay for it... I'm just glad it didn't take any longer...

But of course, if one of my horses had gotten out of their fence while the power was out to it, it would have been me facing a lawsuit over it, not UPS...
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~Maggie~

"Not one shred of evidence supports the notion that life is serious."
1.1 Cal Kings (Spot and Fry)
1.0 Florida King (Gamble)
1.0 Ball Python (Mitch)
0.1 Red Belly Piranha (Fluffy)
1.0 Australian Shepherd (Spooky)
1.0 Springer Spaniel/Beagle mix (Snoopy)
0.1 Cat (Ecco)
0.1 Mountain Horse (Sandy)

varanid Nov 01, 2009 12:33 PM

UPS and FedEx both hack me off. I've had such mixed luck with them as a receiver that I'm really worried about shipping reptiles in the next few years when I start breeding. A lot of it seems to be local variance too, so it's really hard to choose one that's just flat out better.

robhaneisen Nov 08, 2009 09:55 PM

Thanks for posting this Terry. Idiots will us all in as hobbyists, breeders and snake owners.

I'm a nervous mess every time I ship (and I obey all the rules by being certified by Fedex to ship reptiles and have used Ship your Reptiles several times this year). I've had no real problems to speak of but I can't believe some of the bull that people think they can get away with. I was recently told a story by a guy who bought some snakes from someone who posts pretty regularly on KS and the hatchlings were in a very small box with the heat pack placed on the outside of the jerry-rigged stryofoam liner. That's right, the heat pack was between the styrofoam and the cardboard box. I'm not sure what that was supposed to heat. The snakes survived the trip but were very cold on arrival from what I was told.

And for those who harp on the media for reporting on stuff like this, give me a break. My day job is as a newspaper editor. People doing dumb stuff and in this case essentially neglecting and abusing an animal by improperly shipping it is noteworthy. This time it was a false water cobra. Next time it could be a spitting cobra. There probably is a story in there somewhere about all the whacky stuff people try to ship - some of it dangerous.

The lesson we should all learn - don't cut corners, obey the rules even if you don't agree with them and be careful.

Rob Haneisen

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