Reptile & Amphibian Forums

Anymore? Did anyone recieve an e-mail reguarding ShipYourReptiles.com not shipping snakes anymore? I got a e-mail saying that due to some "Irresponsible Shippers" that they can't ship snakes anymore...Bummer..

Anyone know what happened? That was such a huge thing for snake keepers and breeders, to be able to ship snakes via UPS..I am curious what happened. Where people shipping vemonous? Or what?
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Amanda Kingsbury & David Kendrick

It was bound to happen in my opinion. Thanks to all of the irresponsible people who can't follow simple instructions, and have no regard for the generosity of Pro Exotics for extending this great service to the reptile community.

i agree. an amazing service provided for us and someone screws it up for all of us.
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Proud supporter of USARK and Kingsnake.com
“We stand together or we fall apart”

Kyle
www.royalvariations.com

"be safe, be happy and dont let anyone make you afraid"
David Coverdale

the same email was sent to me. thats all i know.
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Proud supporter of USARK and Kingsnake.com
“We stand together or we fall apart”

Kyle
www.royalvariations.com

"be safe, be happy and dont let anyone make you afraid"
David Coverdale

Dammit...I was going to start using them. I've never shipped a snake before and I was all excited that I could do it easily and cheap.

Every day I'm getting more and more frustrated with this hobby...
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"What is man without the beasts?
If all the beasts were gone,
men would die from great loneliness of spirit.
For what happens to the beasts,
soon happens to men.
All things are connected."

-Chief Seattle (Duwamish Tribe)

I think they are working on it. I had an issue the night before last where UPS put my box in the cool room so it wouldn't overheat. Somehow...liquid spilled on top of the box so by their guidelines they opened it to check the contents and repack it. I had a receipt with photographs of the snakes I was shipping on top of the styro and they called me and said that UPS doesn't allow snakes to be shipped. After going back and forth with corporate I was told by different people that yes they could be shipped and no they couldn't be shipped. It seemed that nobody had the same reasons for why or why not they could be shipped. I was also told by someone that according to Chad's contract, snakes could be shipped if you registered on the shipyourreptiles.com site and by another that they could be shipped only if they were shipped from Littleton Colorado.

So...I don't think that any two people at corporate UPS know what's going on. It's frustrating getting different answers from so many different people. Hope it gets fixed soon!
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Matt Lerer
Ghi Reptiles

I agree totally with you here Matt. It does seem like you get a different answer from everyone you talk to regardless of how high up you seek those answers too! That is not how a company as powerful and complex as UPS should ever be for answers when it comes to shipping guidelines! I hope something fair and realistic comes out of all this wishy washy policy stuff !

Anthony McCain

If the issue regarding shipping snakes by UPS does get resolved, I think there needs to be one phone number WE can call if we get the runaround for any reason. The phone number needs to be someone or some office where they are knowledgeable about Pro Exotics and shipyourreptiles.

Dave

sounds like the POS company I work for...only better....
they don't talk where I am at...no answer ,means no wrong answers and no backlash...liers all....America and alot of companies seem to be writing the same book..."how to kill a buissness in 5 easy lessons".....

ship with whoever....don't label....

FedEx and UPS all are the same...drop box where they want and leave...no knock when it says perishable....no knock when it's labeled 'LIVE' even......hit and run......all about the bottom line......time means money.......run from door to door....

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......JY

I didn't follow the deal with the first company to try snake shipping for the masses through FedEx. Was it just that they ran out of money and maybe made some bad decisions or was there a problem with FedEx not wanting to be in the snake shipping business?

I certainly appreciate all the work ProExotics did to get the setup with UPS and it's a great asset to small breeders like me. But if UPS is having 2nd thoughts then maybe time to give FedEx a try. A little good healthy competition could help both of them get their acts together and provide more options for everyone. I remember Delta was the only shipper and I had to drive to Delta to pay twice the price and the rules of if I could ship or not changed every time depending on who I talked to. Seems there ought to be someone who actually wants our business.

Apparently you can ship snakes through Fedex.
I got my Yellow belly from Fedex today...labeled "Live harmless reptiles" and everything from Outback Reptiles.
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"What is man without the beasts?
If all the beasts were gone,
men would die from great loneliness of spirit.
For what happens to the beasts,
soon happens to men.
All things are connected."

-Chief Seattle (Duwamish Tribe)

You can ship live harmless reptiles through fed ex. However, snakes are considered live, very harmful retptiles, and if someone at corporate finds out there's snakes in the box, they fly off the handle. I've been down that road before.
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www.cafepress.com/jbartolettherps

Ahhh...so basically it's labeling the box as "Live harmless reptiles" and not specifying what's inside.
Got it.
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"What is man without the beasts?
If all the beasts were gone,
men would die from great loneliness of spirit.
For what happens to the beasts,
soon happens to men.
All things are connected."

-Chief Seattle (Duwamish Tribe)

You can ship snakes through fedex if you get approved to ship them. It's a pretty easy process. That's how I was shipping all of my snakes before SYR came along. I switch to them because they were cheaper, but it looks like I'll have to go back with fedex now.
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John Vandegrift

I recieved the same email it just goes to show you, you just cant do good things for some people..... Its a shame they were litterally half the price of shipping thru fed ex. But I mean in all honesty people shipped thru ups without knowing they were shipping snakes and Im sure people will keep doing so..
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Damian Macioce
www.strongholdreptiles.com

Hi just wanted to comment on the shipping through ups thing. It is upsetting that people can't follow rules when it comes to reptiles in general. Although it is not a shocker that there were problems. But I would just like to make a comments as to shipping animals through ups. As i myself have shipped hundreds of frogs and snakes through ups, as well as the air cargo. Up until resently I thought It was fine. But if I may ask have any of you been inside of a ups warehouse where you are shipping these animals though? I have and I must say never again will I ship through ups and gurantee live arival of an animal after what I saw. It doesnt matter whats on your box fraglie, perishable, dont allow to freeze, keep this side up...... your boxes are treated all the same and can i say it isn't good. Boxes are all thrown into and out of the loading trucks onto big conveyors and they fall off everywhere. Just be wise and think twice because this is something im sure most people haven't had the oportunity to see for themselves. But this is my thoughts and or warnings nothing else!

It says in the e-mail to make your shipping needs easier to drop them at a Staples or Office Depot shipping counter. The one's over here are UPS. So if UPS does not allow you to ship snakes then how can I just drop them off there?

Depending on WHO you talk to UPS does ship snakes... that is half the problem in itself. I drop my box at the hub and the hub only! Seems like they don't care what your shipping and ist not in a retail enviroment for any one to freak out about a snake. That said I will start the process of getting fed-ex certified tomorrow!
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Brian Hettinger
480 Pythons
Contact us

Let us know how that goes. I want to know what it takes.
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"What is man without the beasts?
If all the beasts were gone,
men would die from great loneliness of spirit.
For what happens to the beasts,
soon happens to men.
All things are connected."

-Chief Seattle (Duwamish Tribe)

It's not a UPS issue...it's a shipping company issue. In some instances, UPS, FedEX, Delta, US Mail, and anyone else who ships packages doesn't take proper care of them and that's why we as shippers of live animals have to pack them in a manner which they can withstand rough handling. Most packages arrive at their destinations safely but as with everything else in life sometimes stuff happens. I do applaud UPS though for taking the time to inspect my box to see if anything was damaged but like I said it was disappointing to get so many different answers to questions when I called corporate.

Hope it works out...and soon!
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Matt Lerer
Ghi Reptiles

Fed Ex allows for live snakes, all you have to do is become certified. It does not take long and only cost you a box and shipping materials, plus standard ground shipping. I've never shipped with shipyourreptiles for this reason. There is NO accountability. This one account used by hundreds of different shippers with no liability to anyone specific except pro exotics. None of these shippers (no offense to the good ones) had to go through the process of actually providing an example of a shipment to the shipper. I mark all of my shipments Live Harmless reptiles and list species names on the box. As of yet I have not had a single problem. As for dropping of at a drop off location good luck hope the lizard makes no noise, and you don't have the box labeled LIVE lol....It's worth the extra money to have your own account with UPS or Fed Ex and become certified, because then you have every recourse and have actual contacts and account managers in the event you are given any shiite....and you don't have to sneak around hoping nothing goes wrong or liquids leak onto your box, everythings labeled and marked, there are no questions....
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Primeval-Beauty
"Finding beauty where other's fear to tread"

I contacted fedex and was told live harmless reptiles are only acceptable from business to business. No residential delivery.

You can always do a hold for pick up at a local FedEx Customer Center. You only other option is to ship through an Airline.
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PIJAC and USARK Member
www.OZZYBOIDS.com

>>You only other option is to ship through an Airline.

And to ship through an airline you must be verified. I was Delta verified because I used to deal with a lot of venomous snakes. I was verified in 2003. In the last few years I haven't shipped much through them and went to a couple of weeks ago, only to find out I had been dropped. When they merged with NW they dropped a lot of their inactive shippers. The lady then told me that it would be pointless to re-verify if I planned to ship less than 10x per year. So, I guess if it comes down to the airlines being the only legal way to ship, then a whole lot of us are screwed.
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Chance Duncan
Science Teacher, Herp Enthusiast, and Reptilian Conservation Proponent
www.rvexotics.com

The dimwits that caused the problems will continue to ship in an irresponsible manner. The only people this affects are those who were doing it right. Unfortunate that UPS doesn't see it that way.
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Stu
Snakes N Gex.com

Yup...banning things only hurts the legal/law abiding citizens, those who choose to do things wrong or illegally will continue to do so whether there are bans/laws or not....this goes for everything...such as guns(which is on my mind at the moment).

Jason

same here....guns / gun laws on the brain lately.
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Stu
Snakes N Gex.com

Same here. Guns and snakes are my two big hobbies...and both are being attacked constantly.
I do joke with my friends though and say come for one, and you'll meet the other.
(Not that my ball pythons could do much...haha)
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"What is man without the beasts?
If all the beasts were gone,
men would die from great loneliness of spirit.
For what happens to the beasts,
soon happens to men.
All things are connected."

-Chief Seattle (Duwamish Tribe)

lol! I don't know..you walk to the door with a snake around your neck and it'll scare more folks that a shotgun will!
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Stu
Snakes N Gex.com