>>99.9% of Fedex employees do not know about this program. Talking to them is pointless. After you do get approved it is best to not label the box as snakes. That way you do not have to attempt to educate another Fedex employee who does not want to be educated everytime you ship. They never ask what I am shipping and I don't tell. If they were to ask the answer is "software". Also keep in mind that there are millions of people who hate snakes. Put a live snakes sign on the box and somewhere along the line it might get slammed around. Snakes are great. People suck.
Jeff,
Oh, not using the word "snake" was the first lesson I learned. I was going to ship via UPS and not specify it was a snake, but I figured the worst case scenario could be really bad. It's really a travesty that in this day and age people are still so phobic and hysterical when it comes to snakes.
I was going to write "live reptile" on the box. Do you not put any indication there is a live animal inside? If not, how do you prevent the package from getting tossed around?
Good news, btw, I finally talked to a FedEx person who at least had a clue. You have to call the Packaging Design and Development Services. Calling the main 1-800 number is waste of time, like you said!
Thanks,
Ed