Yes, many stores suck and many are not experts (thinking big box stores esp.)
BUT I have worked in some form of the pet trade my entire life and that is more than 30yrs. anyway.
Pet stores only make money when the owners are the employees. The owners often have a passion and go with it. Most people have a passion for one sort or another of critter and then have to learn the rest. Rare is the total animal addict that loves to try and do and learn about anything with a face. (Guilty....been doing it a long time too) If and when the passion takes off and the store does well it grows and they have to hire someone to do some of the work. And therein lays the rub. Try sorting out a passionate AND knowledgeable employee when most of the people filling out an application just LOVE animals and need an outlet for the suppressed need to have pets their parents won't let them have. I have been offered three different pet trade jobs in the last month ....that is how desperate this area is for quality....and I already own my own business.....AND no one can pay me enough at this point. (being your own boss rocks!)
And then too....you can KNOW you are right but the employee disagrees with you and you end up thinking they are idiots. Try asking people how many blah blah blah they have had for how long and how many generations. You might get and give some perspective.
I think you would find that rare is the pet store that feeds animals to each other. They lose an animal they lose money. The rare sadistic teen worker won't last long. The owner is not in it to lose money.
Truly....many pet store employees have similar troubles with buyers. You spend time with a customer going over care and cages and everything and then have them kill a perfectly decent pet.
I have a nice MBK that was returned to a local store after a few months of ownership. The snake was pristine and beautiful when it left the store for this guy. It came back covered in bite marks and scars. The owner either thought it was cool to watch it kill things OR they were too chicken to prekill a mouse. Happily after taking it home for far less than the first time around the snake happily takes prekilled mice like a gentleman and is doing very well.
Similarly I can't tell you how many animals I have tried to revive after months of neglect or abuse by buyers. My vet calls my pets my "freak show" .
My reaction to ignorant employees....talk civilly to them, they may be willing to learn....and tell the owner...who may not know he hired a Jeffrey Dahmer.
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Sonya
I'm not mean. You're just a sissy.
Happy Bunny