Hi Dr. Tobin,
We have taken our German Shepherd dog, aged 11, to two vets now because he has a large swelling under his right jaw. The first one said it was an ear infection and the second one said it was a salivary gland blockage/damage. He anaesthetised the dog, checked his ears, which were fine, checked his teeth, also fine, and said he was in good general health. But told us that it was almost impossible to find what is causing the problem and didn't recommend the removal of the salivary gland as the operation is difficult and our dog is old. He gave us two courses of antibiotics.
Our dog doesn't seem to be in any pain and is happy for us to handle his neck and is otherwise acting normally. But the swelling is very large and fluctuates up and down. What can we do to help him? Is there any way to massage the salivary duct or gland to bring down the swelling. Would hot compresses help? We are making his food moist and cutting up his meat but are wondering what the future holds for our very much loved dog and surely his neck being so swollen long term is eventually going to be very uncomfortable for him. Any ideas on what we can do?
I appreciate being able to ask you via this forum,
Chris.

