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A couple of years ago I spoke with Dave Barker about the problem of prolapses. He suggested I use Preparation H on the prolapsed hemipene which reduces swelling, coats the hemipene and often results in the situation being resolved. Of course after a reasonable time with no improvement the snake should be taken to a competent reptile vet. Hope this helps.................Richard
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Richard -amazoa-
"Changes in behavior occur when the pain of staying the same outweighs the pain of change."
Isn't just for Hemorrhoid anymore.... 
Has some good reading on working with this problem 
Dave @ East TN Reptiles
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