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A sad and frustrating update on Pebbles

georgio Dec 15, 2003 02:10 PM

Well, Pebbles still has an arm that is so swollen it is hard to the touch. I must say I am very upset about the whole purchase and the people I bought her from. I was told before I bought her that she was absolutely perfect, housed solitary her entire life and I would love her. When she arrived she seemed okay besides some scarring on her back and an abrasion on her mouth, both of which I was not informed about. However, within an hour it became apparent her arm was not doing well either. I talked with the people on the phone and they said she was walking fine before she was sent and that they were animal lovers and they would work with me to get her back to health by splitting veterinary costs, which seemed like a very nice thing to do. They also said the I took her in to the vet for a checkup ($60) but I figured I would probably have taken her in anyway so I told them to not worry about the cost unless the swelling did not go down and we had to take x-rays. Well, the swelling did not go down. I emailed them telling them I was going to take her in, the approximate cost of the x-ray and that I would like to split costs with them. They did not write me back (strange how someone will write you back within a couple hours when you are looking to give them money but will not get back to you in other times) but I took her to her appointment because she was obviously in pain. The x-rays came up negative. I sent another email to them telling them the total cost ($113) and that I could fax them the receipt, send pictures of her arm and have my vet call them if need be. No reply. I called and talked to the owner who proceeded to start yelling about how he had a business to run, that I had had the animal for over a week and that I could send her back if I was not satisfied but he would not pay for any veterinary costs. At this point I was thinking about sending her back but would then lose $70 for shipping, plus $180 (= $250) in vetinery costs and get nothing in return, plus I knew he would not take her to the vet or treat her himself which is what really made up my mind to just keep her. Now, the swelling has still not gone down. I have already payed over $500 for her and I just got an estimate on her next vet visit and it is going to be $250. I really don't know what to do because I honestly can't afford it with Christmas a couple weeks away. I sold one of my Bearded Dragons to try and pay for some of the costs but it still is adding up so fast.

I guess the moral of the story is don't be hasty with your purchases. Do your research before you buy. The $25 mali or $35 dollar Saharan may seem like a good deal but it's probably going to cost you way more in the long run than paying the extra to get one from a reputable breeder.

I really hope that Pebbles comes around. She's obviously in pain, the medication is not working and because of all this she is not eating very much at all and losing weight. Anyway, thanks for letting me rant, I needed it.

Peter

Replies (17)

veronicag Dec 15, 2003 07:19 PM

...
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Beautiful Dragons

W.Wedeking Dec 16, 2003 12:22 AM

Peter,
Unfortunately I see what you are descibing quite a bit with imported uros. What happens is that some sort of trauma/internal damage (bruise, bump) occurs coupled with inadequate temperatures and creates a blood clot. It may not be too late to see if you can remmedy it. Use a steaming hot wash cloth as a pack on the affected arm for 20 minutes 2 to 3 times a day. If the fingers are black, then chances are they are already dead and amputation may be the only alternative.

That is really lousy that the people who sold her to you are being like this. There are ways of dealing with this situation. You can contact me privately if you would like more information.
Wendy

georgio Dec 16, 2003 02:16 PM

hopefully your address is updated. Thank you so much for your help.

Peter

RaderRVT Dec 16, 2003 12:28 AM

I think the people that sold you Pebbles better watch their backs. The only bright spot in this whole story is that you rescued Pebbles from those horrible, uncaring people. She is VERY lucky to have you, as is Boulder (I am just in love with that big lug and I have only seen pictures!) and the rest of your family.
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Stacey

fruitionx Dec 16, 2003 06:27 AM

NP
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Lauren
Leos and Uros
1.1 Saharan Uromastyx
0.0.1 Mali Uromastyx
1.1 Jungle Albino Leopard Gecko
1.1 Hypo/Baldy Leopard Gecko
1.1 Tremper Albino Leopard Gecko

eve Dec 16, 2003 07:51 AM

Darn shame, shes a pretty girl, and boulder will love her, I'm sure. I agree with Wendy, try the hot compacts.
Sweet thing seems as though shes been through so much, you too !

Eve

John-C Dec 16, 2003 08:57 AM

Hi Peter,
Sorry to hear about Pebbles's leg.
If it's not too much trouble, please send me a pic (e-mail) of the X-ray and let me take a printout of it to work. I'll let some of the vets and vet techs study it and see if they can find anything or at least come up with some helpful suggestions. Also, can you send me one pic which will show both the swollen leg compared to the normal leg and any info you can pass along (ie, any flexibility in the to the nearest joint(s) and how long she's been this way etc.

I accidently deleted your addy or I would have sent this private.

Thanks,
John

georgio Dec 16, 2003 07:42 PM

Thanks John.

fruitionx Dec 16, 2003 11:10 AM

Maybe it is an abscess, these are a bit harder to diagnose in lizards and do form hard filled legs. I have had tons of experience with dogs, cats and horses but never lizards. Normally they will eventually burst and then it will all go back to normal BUT sometime aid from a vet with digging one out is needed. Just an idea, i am not sure if theis is SAFE for a uro but epsome salt and very warm almost hot water soaking it for 15-20 minutes normally does the trick after a few days. But i am not sure if this is ok for uros or not. Maybe you could try it though i mean if you dont have ANY solutions...
Good luck and keep updating!
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Lauren
Leos and Uros
1.1 Saharan Uromastyx
0.0.1 Mali Uromastyx
1.1 Jungle Albino Leopard Gecko
1.1 Hypo/Baldy Leopard Gecko
1.1 Tremper Albino Leopard Gecko

fruitionx Dec 16, 2003 11:14 AM

Abscesses

An abscess is a severe infection. It occurs when the immune system becomes stressed and loses its ability to suppress bacteria from a previous infection. This results in an internal infection where a lizard will rot from the inside out in the area local to the infection.

Abscesses in areas such as jaw, eye areas, or joints may cause further problems, especially if left untreated for some time. Not only can they affect the mobility of the joint and adversely impact the animal's use of that limb, it can eat away at bone and cartilage; this can get very expensive surgically and radio-graphically.

Usually to get rid of an abscess one must perform surgery and cut into a living animal through skin, fat, and muscle tissue, so it is a good idea to take your afflicted lizard to the veterinarian. Successive treatments may also be necessary to eliminate the abscess infection as well as antibiotic treatment.
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Lauren
Leos and Uros
1.1 Saharan Uromastyx
0.0.1 Mali Uromastyx
1.1 Jungle Albino Leopard Gecko
1.1 Hypo/Baldy Leopard Gecko
1.1 Tremper Albino Leopard Gecko

pgross8245 Dec 16, 2003 12:55 PM

I have had sheep with abcesses from shearing but there was always an external injury so it could easily be treated. We had to lance them and clean them out and treat with antibiotics. Not sure what an abcess in a uro would look like. I know this sounds strange, but when a human injures something that swells, ice is the first choice. The most difficult part of this whole thing is that you don't know why it is swollen so that makes it so much more difficult to try to treat it. Could you contact the reptile veterinarian for your local zoo? Sometimes their vast experience could prove helpful. I am sorry for all of you heartbreak and expense, did you check the funds available in the MOMS banner on Kingsnake, it is supposed to help with vet bills. Don't know much more about it. After all you have done for Boulder you deserve some help with Pebbles.

Regards,

Pam

georgio Dec 16, 2003 12:12 PM

Thank you so much for all your support everyone. Here are some pictures I just took of the arm. It looks like one of her fingers is dying at this point.

fruitionx Dec 16, 2003 02:56 PM

it must be some type of infection. I would really go to a major reptile vet, it should be treatable. Keep updating!
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Lauren
Leos and Uros
1.1 Saharan Uromastyx
0.0.1 Mali Uromastyx
1.1 Jungle Albino Leopard Gecko
1.1 Hypo/Baldy Leopard Gecko
1.1 Tremper Albino Leopard Gecko

icequeen Dec 18, 2003 02:25 AM

Peter, in a few of those pictures, it appears that there is a red line traveling up Pebbles' arm. It does seem to originate in her "hand", and up to the wrist, into her arm.

Do you notice that on her in real life, and do you see what I'm referring to in the pictures?

I know in humans, that red line indicates infection. Septicemia...often referred to as "blood poisoning". Hard, hot swollen areas also indicate infection (or occasionally a blood clot).

For a blood clot, an ultra sound would likely diagnose it (at least that's what we use in humans for blood clots), but heat is a definate no-no for blood clots, as well as any manipulation of the area.

I've read your other posts about Pebbles, and I don't see any mention of blood work being done, or a course of antibiotics being given. Has there been, and I just missed the post? If not, it might be worthwhile to have a blood test done to see if she has an infection brewing in there, and perhaps a course of antibiotics is in order.
It doesn't take a very big opening to allow bacteria in...and perhaps she's suffered an injury to one of her claws, and that has allowed infection to set up. If that opening has closed now, the infection is trapped in there, and able to spread, but not drain.

Just some ideas to consider....

Best of luck to you and Pebbles during this baffling time!
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Kim

Sunfox Dec 16, 2003 02:41 PM

I'm sorry to hear that you're having such a tough time with the previous owners, vet bills, and above all, Pebbles. She is very lucky to have you as an owner and I'm sure she appreciates all the effort you've put into helping her get better. I hope that you will soon get an answer about this mysterious swelling. Good luck to you and your uros.

She's still really cute through
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1 Mali Uromastyx named Ra

jts1 Dec 17, 2003 10:20 AM

There is a reason why I always use a credit card to purchase animals sight unseen .... It gives a degree of protection in cases like this.

Unfortunately there are some dealers out there who are much more of a snake than any of the reptiles they sell.

Peter if you paid by credit card or paypal I would contact them ASAP and dispute the charges. I think paypal only gives a 30 day window for this and they care more about the sellers (they pay the paypal fees) then the buyers but they do have a complaint process. Your credit card company has a much better view of frauds against credit card holders and might be easier to deal with. At the very least disputing the charge might motivate the seller to change his attitude a little.

There is also a neat message board at http://www.[bleep].com/forums which allows you to post bad experiences about dealers and also allows them to respond.

Best of luck with that girl and I hope everything works out ok.

Joe

jts1 Dec 17, 2003 10:23 AM

Ahhhhh ..... I see the powers that be here do NOT like mentioning the competition

The message board for complaints against dealers can be found here:

http://tinyurl.com/znfo

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